Job Details
Job Title: Part Time Library Reference Assistant
Location: MGA - Macon
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 302608
About Us
Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's…
flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.
Job Summary
This position provides general library assistance and reference services in the library during evening hours. The reference assistant does not normally work during intersessions (between semesters), spring breaks, during holiday periods, or other times when the university/library is closed. However, opportunities to do so may occasionally arise. The reference assistant will primarily work evening hours until the library closes at 12 a.m., a maximum of 19 hours per week.
Responsibilities
Research Assistance (30%)
- Provides research assistance utilizing a variety of information resources in person, over the phone, and online
Circulation Duties (30%)
- Performs circulation duties, as this position is based at a combined reference/circulation service desk
- Accepts fines and fees, edits record(s) as appropriate, notifies supervisory staff, and creates receipts
Technology Assistance (20%)
- Assists library patrons with troubleshooting technology issues as needed (computers, printers, scanners, etc.)
- Assists library patrons with troubleshooting software issues as needed (Microsoft Office, email, Brightspace/D2L, etc.)
Other Duties (20%)
- Assists with training and supervision of library student assistants in the evenings and weekends
- Opens and closes the library when scheduled
- May assist in selecting library materials for purchase
- Performs related duties as assigned
Required Qualifications
Educational Requirements
High school diploma or equivalent
Required Experience
College level research experience required
Preferred Qualifications
Preferred Educational Qualifications
Bachelor's degree from an accredited institution
2-3 years general work experience in a school or library environment or current enrollment in an MLS/MLIS program
Preferred Experience
Experience using GALILEO
Experience with an academic library setting
Knowledge, Skills, & Abilities
- Knowledge of print and electronic reference sources (preferably GALILEO)
- Knowledge of best practices for providing exemplary customer service to a broad population of library patrons
- Skill in email communication
- Skill in standard software applications, such as Microsoft Office
- Skill in written and oral communication, including presentation skills
- Comfortable with various technologies and programs including wikis, blogs, etc.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Institutional Values
Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning
Equal Employment Opportunity
Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6, federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Background Check
Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.
Organization
One of 31 institutions in the University System of Georgia, Middle Georgia State was created in 2013 by the consolidation of Macon State College and Middle Georgia College.
Middle Georgia State College strives to offer bachelor’s degrees that enhance the educational, economic, and cultural lives of Middle Georgians. Additionally, the college offers a wide array of associate’s degrees that meet the educational interests of traditional and non-traditional students in the region. With low tuition, robust financial aid, a commitment to the success of each student and a vibrant residence life program on three of our five campuses, Middle Georgia State promises an affordable, challenging, and rewarding college experience leading to degrees of proven quality. Our success is measured best by the accomplishments of our graduates in their chosen professions, as well as by the contributions they make to their communities.
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