Part-Time Mail Clerk
Mail Services at The University of Tampa is seeking a dependable and detail-oriented Part-Time Mail Clerk to support the evening and weekend operation of our mailroom. This role includes processing incoming/outgoing mail, preparing packages, operating locker systems, and assisting students, faculty, and staff with mail-related inquiries.
This position is classified as a non-student hourly employee and may be required to report to work as scheduled—even when main campus offices are closed due to weather or other operational needs.
Responsibilities
- Receive, sort, and distribute U.S. Mail and packages in accordance with federal and university guidelines.
- Accurately process and deliver mail/packages from USPS, UPS, FedEx, DHL, and other couriers.
- Answer customer inquiries regarding packages, deliveries, and locker pickups.
- Assist with the management and operation of the parcel locker system.
- Maintain records and logs related to mail delivery and receipt.
- Deliver excellent customer service to students, staff, faculty, and visitors.
- Operate scanners, handheld devices, and mailing software with accuracy.
- Participate in training and actively use university systems and platforms.
- Contribute to a professional, respectful, and inclusive work environment.
- Perform other duties as assigned to support department operations.
- Lead Saturday shift, supervising 1-2 students.
Qualifications
- High School Diploma or GED required.
- Prior customer service or mailroom experience preferred.
- Some college coursework or college work experience is preferred.
- Ability to work independently and manage time efficiently.
- Strong attention to detail with frequent repetitive tasks.
- Ability to stand for long periods and lift 70 lbs.
- Strong interpersonal skills and the ability to interact with a diverse campus community.
- Basic computer knowledge and willingness to learn new software and platforms.
Work Schedule
Academic Year
Tuesday-Friday: 3:00 p.m. to 7:00 p.m.
Saturday: 10:00 a.m. to 2:00 p.m.
Part-time schedule may not exceed 29 hours per week/1000 hours per calendar year.
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