Commitment to Mission
At Lone Star College System, every employee contributes to our
mission of providing transformational educational opportunities
that help individuals get from where they are to where they want to
be. Guided by our vision to lead higher education through
high-quality, affordable, and innovative learning opportunities,
employees are expected to exemplify professionalism, integrity,
accountability, and collaboration.
Through our
One LSC Philosophy, we deliver excellent and
uniform customer service, providing consistent information, and
uniformly helping every student regardless of physical location,
modality, college, campus, center, or medium.
This commitment supports Lone Star College System's strategic
goals:
- Opportunity through financial resilience
- Leading in academic excellence
- Strength in culture and talent development
- Connections through bridges of prosperity
Great Colleges to Work For
Lone Star College System is proud to be recognized as a Great
Colleges to Work For institution by The Chronicle of Higher
Education. This recognition reflects our commitment to creating
an organizational culture where employees are valued, supported,
and empowered.
Campus Marketing Statement
Lone Star College-Houston North Fallbrook
With 100,000 students and counting, Lone Star College System
provides transformational educational opportunities that help
individuals get from where they are to where they want to be. The
two-year institution is training tomorrow's workforce today,
offering more than 200 degrees and certification programs that
empower students to take the next step.
Lone Star College System has eight main campuses and more than 20
locations in the Houston area. Learn more at LoneStar.edu
.
Lone Star College-Houston North Fallbrook delivers higher education
opportunities to a traditionally underserved area of Houston and
serves as our Innovations and Sports Hub. The 55,000 square-foot
facility offers 14 classrooms, two computer labs, and two science
labs for students to take core courses to earn Associate of Arts
and Associate of Science degrees.
The address is 12750 Walters Road, Houston, TX 77014. All
applicants must reside in Texas.
Job Description
PURPOSE AND SCOPE:
The Part Time PC Technician II supports and maintains computer
systems, desktops, and peripherals. This includes installing,
diagnosing, repairing, maintaining, and upgrading all hardware and
equipment while ensuring optimal workstation performance. The
Technician II troubleshoots problem areas in a timely and accurate
fashion and provides end user training and assistance where
required.
ESSENTIAL JOB FUNCTIONS:
- Work with end users to identify and deliver required PC
services
- Act as a liaison and provide training and support to end users
and staff on computer operations and other issues
Install, configure, test, maintain, monitor, and troubleshoot
level I & II end user workstation hardware, networked
peripheral devices, and networking hardware products
Install, configure, test, maintain, monitor, and troubleshoot
associated end user workstation software and networking software
products
Perform on-site analysis, diagnosis, and resolution of
semi-complex PC problems for a variety of end users, and recommend
and implement corrective hardware solutions, including off-site
repair as needed
Receive and respond to incoming calls, texts and/or e-mails
regarding PC and/or hardware problems
Help maintain an inventory of all monitors, keyboards,
printers, scanners, and other peripheral equipment
Document instances of hardware failure, repair, installation,
and removal
Construct, install and test customized configurations based on
various platforms and operating systems
Perform PC hardware and peripheral equipment improvements,
upgrades, and repairs
Maintain up-to-date knowledge of hardware and equipment
contracts
Responsible for other reasonable related duties as
assigned
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent technical knowledge of network and PC Hardware
- Detailed understanding of Windows, Mac, and Unix operating
systems and/or AV systems as required
- Ability to operate tools, components and peripheral
accessories
- Ability to read and understand technical manuals, procedural
documentation and OEM guides
- Background of strong customer service orientation
- Strong written and oral communication skills
- Self-motivated and directed
- Keen attention to detail
- Skilled at explaining technical subjects to non- technical as
well as technical customers
- Has expertise in principles and concepts underlying an area of
IT
- Current and proficient in any new concepts or practices in own
IT discipline, and applies that knowledge to the current work
- Has in-depth understanding of the different aspects of the
College's purpose and operations (academic; research;
administrative)
- Ability to effectively prioritize and execute tasks in a
high-pressure environment
- Has some awareness of external trends and best practices
- Demonstrates flexibility and discretion in negotiations with
customers and/or colleagues
- Ability to seek opportunities and set some goals for own
development
- Ability to follow team and OTS procedures, but regularly
evaluates those procedures
- Ability to know and follow standard operating procedures
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to
do the work. However, there may be some walking; standing; bending;
carrying of light items, such as papers, books, or small parts; or
driving an automobile. No special physical demands are required to
perform the work.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a
Microsoft Windows environment, calculator, phone and other general
office equipment
- Interface with internal and external contacts as needed to
carry out the functions of the position
- Work is performed in a climate-controlled office with minimal
exposure to safety hazards
REQUIRED QUALIFICATIONS:
- High school diploma or GED
Salary
Hourly Pay Rate is $15.92
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part
of an organization that offers a supportive, collegial work
environment, excellent work/life balance, tuition waiver,
participation in a tax deferred retirement plan and more.
Special Instructions
Go to the Job Search page, click on `My Activities¿ at the top of
the page. Under My Cover Letters and Attachments you will click on
`Add Attachment.¿ Please be sure to put the Job ID# in the title
once you name your file for cover letters only, unless you attached
your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty,
Adjunct Faculty, Instructor), please ensure you include the
following to be considered: Resume/CV, Cover Letter, Teaching
Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters
or less.
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email,
mail, or hand delivered.
Postings for part-time and adjunct positions are long term
postings. To ensure you are receiving notifications on your
application(s), you will need to opt into receiving
system-generated notifications on your applicant profile.
If selected for an interview, a recruiter will contact you by
phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which
Lone Star College provides the federal government with information
from each new employee's Form I-9 to confirm that the employee is
authorized to work in the United States.
More information on the E-Verify program is available at
www.dhs.gov/E-Verify .
Lone Star College is an EEO Employer. All positions are
subject to a criminal background check.
