Part-Time Peer Mentor, Tutor-State

PURPOSE AND SCOPE:

This position will assist college students with academic tutoring and/or mentoring. As a tutor, the position performs student interventions that are focused on increasing completion of degrees or certificates. Required to provide high level of information. May interact one-on-one with students. May interact with a high volume of customers. Will work with and assist diverse groups.

ESSENTIAL JOB FUNCTIONS:

1. Tutor, act as scribe and proof read
2. Provide general information related to the department
3. Record maintenance, preparation and review of forms, data entry
4. Provide handouts and/or forms to customers
5. Set up Financial Aid equipment (such as go-center computers)
6. Event preparation and support
7. Maintain knowledge of multiple programs
8. Provide limited technology support to end users

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)
• Ability to take lecture notes