"Patient Administrator Supervisor/Secretary"

Patient Administrator Supervisor/Secretary

University of Bristol - Dental School Clinical Team

Placed On: 23rd December 2025
Closes: 6th January 2026
Job Ref: SUPP112903

The role

As a Patient Administrator within the Dental School, you’ll play a pivotal role in ensuring the smooth running of our clinical operations. This is a dynamic position where you will:

• Coordinate and manage student-patient appointments, including scheduling, handling cancellations, and maintaining accurate waiting lists.
• Prepare and format essential clinical documentation, such as letters and discharge summaries, ensuring accuracy and compliance with standards.
• Lead and support the patient administration team, providing guidance, supervision, and fostering a collaborative environment to deliver exceptional service.

What will you be doing?

• Be responsible for the patient appointment ‘lifecycle’, from registering referrals on the patient administration system, to booking appointments and managing the student patient waiting list following local booking rules and procedures.
• Be the first point of contact for patients, students, nurses, clinical and other administrative staff in relation to the coordination of clinics, management of waiting lists and booking of patients.
• To format / type letters to referring dental practitioners & format discharge summaries.
• To supervise the patient admin team, supporting the management as and when required.
• To approve clinical leave
• To take part in meetings that require minute taking and type / circulate minutes

You should apply if

• You are a well-organised, enthusiastic individual with excellent communication skills.
• You are adaptable and able to deliver high quality, efficient and effective clinical administrative support.
• You have strong computer skills; email communications, Microsoft packages (full training will be given on specific systems)

Additional information

Contract type: Fixed Term Contract until 24/10/2026

Work pattern: Full time / 35 hours

This advert will close at 23:59 UK time on 06/01/2026

For informal queries, please contact Kuldip Bhakerd (Dental Clinical Services Manager) - 0117 455 8763

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