Patient Appointment & New Patient Assessment Coordinator
Position Summary
The PAC has five primary responsibilities: (1) scheduling patient appointments for dental students; (2) providing general reception and greeting functions; (3) performing patient chart reviews; (4) serve as liaison between the clinic, students and Eurodent (or other dental laboratory), maintain an inventory and dispense denture teeth to patients, and (5) other clinical support duties.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- 2 years Experience as a Dental Assistant in a dental office or clinic. (Required)
- Working knowledge of current dental terminology, materials, equipment, and procedures related to dental practice. (Required)
- Ability to comply with clinic policies by following established procedures. (Required)
- Ability to communicate in Spanish. (Required)
- Skill in entering data information and retrieving data from clinical Information Management System. (Required)
- Skill in using appropriate verbal and written communication. Speaking and writing clearly, distinctly and courteously, using appropriate English vocabulary and grammar. (Required)
- Ability to maintain good to excellent attendance. (Required)
- Ability to work on a rotational basis. (Required)
- Ability to interact with others in a manner which conveys the customer-focused philosophy of the Dental Center. (Required)
- Ability to perform independently, under pressure, answering multi-line incoming phone lines, address in person customers and follow through on assignments with minimal direction. (Required)
- Demonstrated knowledge of what constitutes confidential information and skill in maintaining confidentiality with regard to sensitive patient, faculty, resident and staff information. (Required)
- Ability and willingness to dress professionally in business attire appropriate for position. (Required)
- Ability to establish and maintain cooperative working relationship with staff, students, administrators, faculty and patients; pleasant and professional attitude essential. (Required)
Special Conditions for Employment
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
- COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.
- CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".
Schedule
8:00 a.m. to 5:00 p.m.
Union/Policy Covered
CX-Clerical & Allied Services
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