Texas Tech University Health Sciences Center El Paso
Texas Tech University Health Sciences Center El Paso
Patient Referral Coordinator
Closes:
Salary: $15 – $18 per hour
99
Patient Referral Coordinator
May 30, 2026
Location
5001 El Paso Dr, El Paso, TX 79905, USA
Texas Tech University Health Sciences Center El Paso
Type
Full time, Staff / Administration
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Job Details
Extended Job Title
Patient Referral Coordinator
Position Description
Serve as a liaison between insurance and health care providers to ensure the timely coordination, and accurate processing, of patient referrals required for medical specialty visits.
Requisition ID
44238BR
Travel Required
None
Pay Grade Maximum
$18.00
Major/Essential Functions Referral Management
Process incoming/outgoing referrals; verify accuracy and required documentation.
Monitor work queues to ensure timely progression and follow-up.
Track referral status through closure; resolve issues and escalate delays as needed.
Provider & Clinic Communication
Liaise between referring providers, specialists, and external offices.
Communicate referral status, barriers, and required actions.
Ensure complete documentation is available for receiving providers.
Patient Coordination
Communicate referral status and next steps to patients.
Assist with scheduling and provide visit instructions.
Grant Funded?
No
Pay Grade Minimum
$15.00
Pay Basis
Hourly
Schedule Details
M-F 8-5
Work Location
Lubbock
Preferred Qualifications
Bachelor’s degree in healthcare administration, business, or related field.
2+ years of experience in referral coordination, care coordination, or prior authorization workflows.
Experience working within an electronic medical record (EMR) system (e.g., Epic) and managing referral work queues.
Knowledge of insurance requirements, prior authorizations, and payer guidelines.
Experience coordinating with multi-specialty clinics or high-volume ambulatory settings.
Experience with patient scheduling and access coordination across multiple locations or systems.
Familiarity with HIPAA compliance and healthcare regulatory standards.
Prior experience in process improvement, workflow optimization, or reporting/metrics tracking.
Department
Dermatology Dept Lbk Genl
Required Attachments
Cover Letter, Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan/.
Occasional Duties
Support training and workflow improvements
Assist with reporting, audits, and cross-coverage as needed
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
Associate degree plus one (1) year of experience directly related to the processing of patient referrals; OR High school diploma or GED plus three (3) years of experience working as a Certified Medical Assistant; OR High school diploma or GED plus five (5) years of experience directly related to patient registration, patient scheduling, patient billing/collections, the processing of prior authorizations, and/or the processing of patient referrals.
Does this position work in a research laboratory?
No
Job details
Title
Patient Referral Coordinator
Employer
Texas Tech University Health Sciences Center El Paso
Texas Tech University Health Sciences Center El Paso
3.5 Star Employer Ranking
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