"Patient Services Specialist"

Job Details

Extended Job Title

Patient Services Specialist

Position Description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Requisition ID

42984BR

Travel Required

None

Pay Grade Maximum

1

Major/Essential Functions

Must have excellent customer service skills, be friendly and have a high interest in caring for people.

• Patient Arrival
• Verify Insurance
• Computer skills necessary to the job: typing, enter patient information in electronic medical records
• Answer phones
• Schedule provider appointments
• Work independently and as a team member

Grant Funded?

No

Pay Grade Minimum

15.00

Pay Basis

Hourly

Work Location

Amarillo

Preferred Qualifications

• Prior experience working in a medical practice.
• Ability to type approximately 40 WPM.
• Experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs,
• Ability to work on a computer for long periods of time.
• Experience with phone, fax. Ability to take information and type simultaneously.
• Ability to multitask. Able to communicate using clear, concise messages. Self-motivated. Spanish-speaking is preferred but not required.

Department

Pediatrics Ama Genl

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Does this position work in a research laboratory?

No

Navy Enlisted Classification Code

YN, HM

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111