Payment System Manager

Number: 27PRO618-1 Division: Administrative Affairs Department: Business Services Opening Date: 10/28/2026 Closing Date Continuous Position Announcement Reporting to the Bursar, this position provides professional accounting and eCommerce administration services for the Bursar and Cashier Office. The position applies generally accepted accounting principles and University procedures associated with online marketplaces, campus card (meal plan) activity, merchant services, and related general ledger activity. The position prepares reconciliations, journal entries, statements, and management reports as assigned, evaluates internal controls, and resolves moderately complex accounting and system discrepancies. The position also optimizes department storefronts through industry-specific software and supports integrations among various revenue-related systems and other University systems including the University financial enterprise resource planning (ERP) system. Responsibilities Manage assigned eCommerce, merchant services, campus card, and payment-system activities, including system configuration, sales-tax treatment, accounting distributions, and general ledger integration. Reconcile daily and monthly payment batches, merchant settlements, clearing accounts, bank activity, campus card balances, and related general ledger accounts; research and resolve reconciling items promptly. Prepare and post recurring, accrual, and correcting journal entries for assigned activities, and support month-end and fiscal year-end close through account review, cutoff analysis, reconciliation certification, and audit-ready documentation. Prepare financial statements, account analyses, exception reports, management reports, and other financial data to support tax reporting, collections, revenue receipting, and management decision-making. Monitor automated feeds and integrations between assigned systems and the University general ledger; investigate and coordinate correction of interface errors, posting failures, duplicate transactions, refund issues, chargebacks, and other transactional discrepancies. Develop, document, and maintain accounting procedures, reconciliations, system controls, and record-retention support for assigned eCommerce, merchant-service, campus card, and payment processes. Evaluate internal controls over merchant accounts, cashiering interfaces, refunds, deposits, and payment processing; recommend improvements that strengthen accuracy, efficiency, compliance, and segregation of duties. Provide schedules, transaction support, reconciliations, and explanations for internal and external audits and compliance reviews. Administer campus merchant accounts and coordinate assigned PCI DSS compliance activities, including merchant onboarding, periodic reviews, documentation, and follow-up on remediation items. Build, configure, test, deploy, maintain, and audit department-specific online storefronts and point-of-sale sites using approved University solutions and secure payment paths, including product setup, inventory parameters, event settings, tax treatment, accounting distributions, and settlement rules. Configure and maintain campus card functions, including declining-balance plans, meal plans, account parameters, billing triggers, and related payment methods. Coordinate testing and operational support for integrations involving identity data, campus point-of-sale hardware, mobile ordering systems, checkout-free retail environments, and other assigned systems. Provide training, documentation, and technical support to Cashier Office staff and campus departments, and serve as an accounting and systems resource for assigned processes and payment systems. Perform other duties as assigned. Qualifications Bachelor's degree in business, accounting or related field required. At least two years of administrative experience working with higher education ERPs, auxiliary systems, or campus eCommerce tools. Two years' related experience in generally accepted accounting principles and procedures preferred. Direct, hands-on administration of TouchNet Marketplace (uStores/uPay) and the Atrium Campus Card ecosystem preferred. Strong, practical understanding of PCI-DSS compliance regulations and identity management security rules preferred. Working knowledge of data and transaction analysis, as well as preparing statements and reports, required. Strong organizational skills, capable of managing numerous projects simultaneously. Ability to work in a complex office environment, helping to create and foster an environment of professionalism, cooperation, service, and teamwork. Strong computer skills with Microsoft Office suite and knowledge of University operating systems such as Banner Finance is preferred. Ability to communicate effectively and exercise excellent human relations skills in establishing and maintaining effective working relations with university employees and the public. Supplemental Information POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time overtime-exempt staff position. Annual salary of $56,000 with a desired start date of January/February 2027. Excellent benefits package included that begins on start date; includes medical, dental, vision, disability, and life insurance, employee assistance and wellness programs, retirement plan contributions, and undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. See https://humanresources.utahtech.edu/employee-benefits/ under "Benefits Summary" for more details. ELECTRONIC APPLICATION PROCEDURES: Application review begins November 16, 2026; position open until filled . Submit application materials (including resume contents and contact information for three professional references) and upload a cover letter electronically. ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life." and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles northeast of Las Vegas. The area is renowned for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities. Click here to learn more about the University . Utah Tech University is a fast-growing Utah public institution of higher education, with more than 13,000 students. We offer over 250 programs, including doctoral, masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek faculty and staff committed to creating an active, applied, and career-oriented learning environment that is student-centered, who bring new ideas, possess values and career aspirations aligned with the University's mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university. Utah Tech employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must provide employment eligibility verification as required by the U.S. Citizenship and Immigration Services. Utah Tech is committed to providing access and reasonable accommodations in its services, programs, activities, education, and employment for individuals with disabilities. To request disability accommodation in the application process, please contact Human Resources at hr@utahtech.edu or 435-652-7520. Utah Tech University does not discriminate on the basis of race, religion, color, national origin, citizenship, sex (including sex discrimination and sexual harassment), sexual orientation, gender identity, age, ancestry, disability status, pregnancy, pregnancy-related conditions, genetic information, military status, veteran status, or other bases protected by applicable law in employment, treatment, admission, access to educational programs and activities, or other University benefits or services. For more information or contact information, please visit https://titleix.utahtech.edu/reporting-discrimination/ . For important information regarding academics, campus safety, student services, employment laws, and other regulatory requirements, visit Utah Tech University's Right-to-Know https://utahtech.edu/right-to-know/ and Clery Act https://police.utahtech.edu/clery-act websites. Benefits Click here to visit https://humanresources.utahtech.edu/employee-benefits/ to learn more about the wonderful benefits available to you as a Utah Tech employee! Highlights from Utah Tech's benefits package include: 14.2% retirement contribution, paid 100% by the employer (no match required), vested on day 1 of full-time employment; Regular undergraduate tuition waiver (paid at 100%) for employee, spouse, and unmarried dependent children to take courses at Utah Tech; Full medical, dental, and vision plans, with low employee-paid premiums, that begins on day 1 of full-time employment; Flexible Spending Accounts or Health Savings Accounts available; Employer-paid basic life insurance & disability insurance coverage from day 1 of full-time employment; Generous staff leave accruals, plus 12 paid holidays per calendar year.