Requisition #: 25002YA
Post Date: [contact details available in the full listing]
Location: Houston, Texas, System Wide
Summary
Supports the assigned department by performing a variety of tasks which help advance the department’s mission and enhance student experience.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
- Provide exceptional customer service as a primary point of contact for students, parents, and campus community members.
- Respond to inquiries via phone, email, online platforms, and in person.
- Assist with student orientation events and workshops, engaging with students and families individually and in groups.
- Guide students in navigating campus resources, services, and academic processes.
- Participate in informational panels, presentations, and outreach activities related to student support and advisement.
- Serve on student advisory or recruitment boards, assisting with interviews and program initiatives.
- Facilitate workshops to support students’ academic and career exploration.
- Contribute to newsletters, announcements, and other communications.
- Perform general administrative tasks such as filing, mailing, data entry, and office support.
Qualifications
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
Education
High school diploma or GED required.
Associate’s degree preferred.
Experience
2 years general office experience required.
3 years preferred.
Knowledge, Skills and Abilities
- Bilingual (English/Spanish) preferred.
- Proficiency in Microsoft Office programs.
- Effective written and oral communication skills.
- Able to deliver high quality work results.
- Positive attitude and energy.
- Able to work as an effective and productive team member.
- Abe able to work every day; 8 to 19.5 hours weekly.
- Able to work weekends and evenings as required during the academic year.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
The Organization
Houston City College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
