Job Details
JOB GOAL: To advance the college’s mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY:
This position is for a full-time or part-time degree seeking student at Kirkwood. Under limited supervision, provide support to the operations of Kirkwood Global Learning department by assisting the team and working on projects as determined by the Global Learning staff. This position requires cross-cultural awareness, customer service skills, problem-solving skills, organizational skills, and computer skills.
UNIVERSAL CORE COMPETENCIES:
- Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
- Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
- Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
- Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
- Lead- regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES:
- Welcome everyone to the Global Learning Office at the front desk in 2008 Iowa Hall
- Communicate via phone, email, and in person with staff and students
- Assist Global Learning department, including Study Abroad, English Language Acquisition, International Admissions, and International Student Services
- Hold consistent office hours
- Assist with events, activities, driving students as needed
- Perform other duties as assigned
PERFORMANCE EXPECTATIONS:
- Must possess a customer service attitude
- Must possess effective time management and organizational skills
- Must have the ability to get along with diverse personalities/populations
- Be able express oneself clearly and effectively in oral and written form
- Must have a valid driver’s license and good driving record
- Willingness to perform tasks as assigned
The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:
Position involves working in an office setting. Constant (67-100%) standing conducting presentations or standing at tables, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.
MINIMUM QUALIFICATIONS:
- Must be a full-time or part-time degree seeking student at Kirkwood Community College who is in good standing academically and with the Dean of Students office
- Must be able to work consistent schedule during semester (sometime during normal office hours of 8 am to 5 pm and occasional off hours).
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS:
- Plans to stay at Kirkwood for at least one full academic year (fall and spring semester)
- Willingness to work evening/weekend hours as requested
- Able to work in the summer for summer orientations and other projects
- Valid driver’s License
- Cross-cultural experience is preferred
EEO/AA STATEMENT:
It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572, equity@kirkwood.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 FAX: (303) 844-4303, TDD 800-877-8339 Email: OCR.Denver@ed.gov.
WHY KIRKWOOD:
Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.
Review of applications will continue until the position is filled.
Organization
Working at Kirkwood Community College
Kirkwood Community College in Cedar Rapids is a globally recognized leader in higher education where learner success has always been a focal point. For more than 50 years, Kirkwood faculty and staff have cultivated a welcoming and motivating environment that meets students where they are, and helps them get exactly where they want to be. With one of the lowest tuition in the state, more than 130 programs to choose from, flexible class offerings, and convenient locations across seven counties in Eastern Iowa, Kirkwood makes higher education more accessible for people in all walks of life. Through affordable, innovative educational training and many impactful community partnerships, Kirkwood hopes to continue strengthening the regional workforce for years to come.
As one of Cedar Rapids' top employers, Kirkwood strives to reward employees with a generous benefits package and perks, including:
- Professional development opportunities
- Free use of the Kirkwood Recreation Center
- On campus retail discounts at places like our bookstore, Eagle Tech, cafeteria and hotel (yes, we have a hotel too!)
- Free admission to performing arts and athletic events
- Computer and software purchasing program through Eagle Tech, our Apple-authorized campus store
- Employee tuition discounts and half-price tuition for family members
- Generous leave policies that provide a work-life balance
- Choice of retirement programs and unheard-of employer contribution
- Competitive Total Rewards packages
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