"PGT Student Support Officer"

About the Role

To provide professional support for all PGT students in the School of Economics and Finance, and to provide administrative support for the implementation of the School’s PGT student engagement, retention and success strategies.

The post holder is a key member of the School’s PGT Administration Team and acts as Secretary to the School’s PGT Staff/Student Voice Committee, working closely with the PGT Director of Student Experience.

The post-holder will work closely with various academic staff and the Student Union to encourage engagement in student activities and co-ordinate feedback mechanisms to ensure that the student voice is represented appropriately in the school decision making processes. They will play a key role in supporting student engagement with SEF and QMUL events and projects.

About You

You are a dedicated and empathetic professional with a strong commitment to enhancing the student experience. You hold a degree or equivalent qualification and bring a solid understanding of the higher education environment.

Your background includes experience in student services, academic administration, or pastoral support, where you've demonstrated your ability to manage complex queries, support diverse student populations, and navigate university systems with confidence.

About the School/Department/Institute/Project

The School of Economics and Finance is a leader in teaching and research at both the national and international level. It has a range of both undergraduate and postgraduate programmes, including programmes that are jointly run with other Schools.

The School has over 1000 undergraduate students, and over 500 postgraduate taught students. It offers excellent facilities and resources to enhance learning, including offering training and access to real time trading software to both UG and PGT students.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.