"Platform & Systems Engineer"

Job Description:

• Support and enhance AUT’s enterprise platforms and cloud environment.
• Enjoy autonomy within a highly collaborative, improvement-focused ICT team.
• Permanent, full-time role based at AUT's City Campus.

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

AUT’s ICT Directorate is a strategic partner to the University, enabling teaching, learning, research, and operations through reliable, secure, and innovative digital services. Our teams support a complex, enterprise-scale environment and are focused on continuous improvement, modern platforms, and service excellence.

We are a highly collaborative and professional group, committed to delivering high-quality outcomes, embracing new technologies.

The Opportunity | Te Whiwhinga mahi

We are seeking an experienced Platform & Systems Engineer to join our ICT Infrastructure Services team.

This role was established within ICT to form part of a formal support model for a new service, High Performance Compute. This service is a fundamental requirement to support AUT Researchers in daily research activities using ICT delivered compute platforms. In addition, this role also supports our Office 365 service Administrator with Platform related activities.

This role plays a key part in the design, support, and continuous improvement of AUT’s enterprise platforms and networked systems, ensuring reliability, security, and performance across a complex environment.

Key Responsibilities:

• High Performance Compute design; implementation and support including enterprise platforms and system software across Windows and Linux environments.
• Office 365 technical 3rd level support including assisting with PCI compliance and delegated overflow tasks from the 365 lead.
• Lead and contribute to change, incident, and problem management processes.
• Manage and optimise storage, backup, and recovery services.
• Support virtualised and cloud platforms (e.g. VMware, Nutanix, Azure, O365).
• Monitor system performance and contribute to service improvement initiatives.
• Provide mentoring and technical guidance to team members.
• Work collaboratively with internal stakeholders and external vendors.

About you | Ko wai koe

You’ll be joining a highly collaborative and supportive team who value shared knowledge and continuous improvement. We are looking for someone who is confident working autonomously, manages their workload effectively, and takes initiative while contributing positively to the team environment.

If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.

To be successful in this role, you will have:

• 7+ years’ experience supporting enterprise Windows and Linux platforms.
• A good understanding of Cloud, on premise Platforms and technologies.
• Proven mentoring and leadership capability.
• Excellent communication and stakeholder engagement skills.
• Relevant Microsoft and/or Linux certifications (e.g. Windows Server, Azure, RHCSA/RHCE).
• ITIL and/or PRINCE2 (or similar project management) certification.
• A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).

As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.

You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.

What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff.
• Professional development and funded study pathways to keep you moving forward.
• Free gym membership.
• Professional development opportunities to keep you moving forward.

How to apply | Me pēhea te tuku tono

Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.

Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

Start date: As soon as possible (to be agreed with the successful candidate).

Salary Ranges | Ngā Utu: $110,000 – $131,000 per annum, commensurate with the skills and experience of the successful candidate.

For further information: Contact Caroline Cranston – AUT Recruitment Consultant – caroline.cranston@aut.ac.nz

Closing Date | Te rā aukati: Wednesday 4 February at 11.55pm

Job Reference | Tohutoro Mahi: 94379

*Full-time denotes 37.5 hours per week