Dispatches field personnel according to need and priority of
the request for service.
Transmits and receives radio calls from field units via two-way
radio. The ability to speak concisely and distinctly.
Coordinate and maintain effective communications between field
units and neighboring law enforcement agencies.
Uses a computer aided dispatch system to enter, research and
retrieve information.
Monitor closed circuit television, security, fire and
radiological related alarm systems.
React calmly, quickly and decisively in emergency situations to
obtain, summarize and relay information both orally and in written
form.
Must be able to follow oral and written instructions.
Demonstrate the ability to handle multiple tasks, working under
stressful conditions. Activations of emergency procedures for
evacuations or similar emergencies.
Operation of specialized communication networking computer
terminal to access confidential and restricted law enforcement
information.
Compile information from different sources to develop a daily
briefing or a log which provides information to assist in the daily
operations of the agency.
Other duties as assigned.
Supervision Received:
Supervisor, Police Telecommunications.
Supervision Given:
None.
Required Education:
High school graduation or GED.
Preferred Education:
Associate's degree or thirty credit hours in Criminal Justice or
related field.
Licenses/Certifications:
Basic Texas Commission on Law Enforcement (TCOLE)
Telecommunications Operator license or is qualified to acquire a
basic license.
Required Experience:
One year experience in customer service or related field.
To be considered suitable for employment, applicants may be
required to successfully complete a polygraph interview, a criminal
back ground check, and an extensive drug use analysis.
Preferred Experience:
One year experience in a public safety or emergency communications
field.
Equipment:
Use of standard office equipment. Police communications equipment,
police radio net, computer aided dispatch (CAD), "911" Emergency
telephone system, security and fire computer system (STAEFA), and
other associated computer equipment.
Working Conditions:
Needs to be able to successfully perform all required duties.
Working in an enclosed, secured communications environment. Will be
required to work rotating shift assignments on day, evening, and
nights with varying days off and on holidays. Subject to emergency
recall during various types of unusual occurrences and emergencies.
UTRGV is a distributed institution, which requires presence at
multiple locations throughout the Rio Grande Valley.
Other:
Applicants must successfully complete a Public-Safety
Telecommunication (PST) pre-employment test administered by the
Police Department.
This position is classified as security-sensitive, and thereby
subject to the provisions of Section 51.215, Texas Education
Code.
To the extent this position requires the holder to research, work
on, or have access to critical infrastructure as defined in Section
117.001(2) of the Texas Business and Commerce Code, the ability to
maintain the security or integrity of the critical infrastructure
is a minimum qualification to be hired and to continue to be
employed in the position.
Physical Capabilities: N/A
Employment Category: Full-Time
Minimum Salary: Commensurate With Experience
Posted Salary: Commensurate with Experience
Position Available Date: 03/17/2026
Grant Funded Position: No
If Yes, Provide Grant Expiration Date:
EEO Statement:
It is the policy of The University of Texas Rio Grande Valley to
promote and ensure equal employment opportunities for all
individuals without regard to race, color, national origin, sex,
age, religion, disability, sexual orientation, gender identity or
expression, genetic information or protected veteran status. In
accordance with the requirements of Title VII of the Civil Rights
Act of 1964, the Title IX of the Education Amendments of 1972,
Section 504 of the Rehabilitation Act of 1973, and the Americans
with Disabilities Act of 1990, as amended, our University is
committed to comply with all government requirements and ensures
non-discrimination in its education programs and activities,
including employment. We encourage women, minorities and
differently abled persons to apply for employment positions of
interest.
Special Instructions to Applicants:
Dear Applicant,
Human Resources will not be held responsible for redacting any
confidential information from the documents you attach with your
application. The confidential information includes the
following:
Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to
submission. We are advising that Human Resources will be forwarding
your application to the department as per your submission. The
University of Texas Rio Grande Valley reserves the right to
discontinue accepting applications prior to the stated close date
of this position, after meeting the posting requirement of three
(3) calendar days.
If you have any questions, please visit our Careers site at
https://careers.utrgv.edu
for detailed contact information.
Additional Information:
UTRGV is a distributed location institution and working location is
subject to change based on need.
All UTRGV employees are required to have a criminal background
check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval
from the VP of HR & Talent Development .
To apply, visit https://careers.utrgv.edu/postings/52364
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