Enter, update, and retrieve information from a variety of
computer systems
Disseminate mass emergency notification alerts when
necessary
Monitor radio traffic, security alarms, fire alarms, and video
security cameras
Provide referral services and victim resources
Undergo initial training and maintain knowledge through
continuing education
Other duties as assigned
Qualifications
Mandatory Job Requirements
- High School Diploma or GED equivalent
- One or more years of relevant experience
- A valid U.S. Driver's License
- CJIS certification within six months of hire
- APCO certification within six months of hire
- Candidates must pass a criminal background check
- Candidates will be subject to a drug test and psychological
exam
- Must currently possess, or must achieve within first three
months; CPR (BLS/HCP) certification
Required Skills
- Ability to multi-task, prioritize, and quickly synthesize
information
- Ability to remain calm, stay focused, and utilize sound
judgement in rapidly evolving, stressful emergency situations
- Excellent verbal and written communication skills
- Strong computer skills, typing skills, and ability to learn new
software
- Excellent interpersonal skills and ability to work effectively
with a wide variety of people
- Has a professional phone manner and a service mentality
- Is team and goal oriented
- Ability to exercise discretion in handling confidential
information
Work Environment & Physical Demands
- This position is an essential personnel position which requires
working in a variety of situations including during holidays,
weekends, day/evening/night shifts, overtime, and in a state of
emergency
- Requires frequent phone-interactions with people, dealing with
regular interruptions, periods of concentrated attention, handling
multiple concurrent tasks, frequent deadlines, and the criticality
of task success
- Required to wear department issued uniform while on duty
- Ability to sit or stand for extended periods of time
Preferred Qualifications
- Former dispatch or law enforcement experience strongly
preferred
- Call-taking experience preferred
- Experience in a higher education setting preferred
Additional Information
Selection Process: The selection process includes a computer-based
exam as well as an interview process, full background check, and
psychological exam. Once initiated, the selection process is
expected to take approximately 3 months. If at any point during the
selection process a candidate is notified that they are not moving
forward, the candidate is encouraged to reapply for a future
position. The position will remain open until filled.
EEO Statement
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
disability status, protected veteran status, or any other
characteristic protected by the law.
Position Type
Safety and Security
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
Base Pay Rate:
$32.76
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Police-Dispatcher_R135499
jeid-da19a596f394c2499b302cb71bef253b
