"[POOL] Enrollment Specialist 2"

Job Summary

Serves in a front-line leadership role, responding to diverse questions about registration and other services of the Extended Learning programs. Trains PTNC staff in coordination with Registration duties and non-credit student services. Collaborates with college leadership, faculty and staff to build and update registration systems that allow for an easy and positive experience for new and continuing students. Participates in outreach and retention efforts, including leading communication campaigns focused on current students, to support retention and increased enrollment into subsequent courses or programs.

Required Qualifications

Education and Experience:

• Position requires a high school diploma or equivalent plus a minimum of five years’ full-time experience related to education, student services, training, or career planning.
• An AA/AS degree or vocational certification in business, secretarial, accounting or a related area may substitute for two years of experience.

Knowledge and Skills:

• Requires a positive attitude.
• Must share a dedication to LBCC values of opportunity, excellence, inclusiveness, learning, and excellence.
• Requires excellent communication and customer relations skills.
• Must be able to independently perform the duties of the position efficiently and effectively.
• Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities.
• Requires personal computer, word processing, spreadsheet and database applications skills.
• Must have strong planning, organizing and prioritizing skills, as well as strong communication, problem-solving, and leadership skills.

Preferred Qualifications

• Proven experience in a leadership role, preferably in registration or related field.
• Background in operations, policies and procedures for registration in an educational setting is preferred.
• Bilingual ability is preferred.

Essential Duties

Lead Non-credit Enrollment Specialist – 50%

• Serves as a primary point of contact for returning non-credit students...
• Answers questions (via phone, email, and in person) about Extended Learning programs...

Process Development & Optimization – 30%

Student Outreach & Retention – 20%

Applicant Instructions

Applications submitted to this recruitment pool are reviewed on an as needed basis. Qualified applicants will be contacted when positions become available.

Please complete the online application and upload or attach the following required documents:

1. Resume
2. Cover Letter
3. Unofficial Academic Transcript (if needed to meet minimum qualifications)

Compensation Information

All Part-time Classified employees begin at Step 1 of the salary schedule... $20.98/hour