Practice Manager I-II - OBGYN, Central Park

Job Summary

The Practice Manager I-II is responsible for managing staff, operations, budgets, patient access, and patient, physician, and staff satisfaction. This position assesses current physician practice and daily operations, identifying areas of improvement by working with and reporting to the Regional Director of Clinical Operations and works in a triadic partnership with the practice's Medical Director(s) and the department leadership.

Key Responsibilities

• Assesses and revises, as necessary, an appropriate staffing/skill mix for the practice and applicable diagnostic and procedural areas.
• Assesses and adjusts exam and procedural room assignments to physicians and Advanced Practice Providers (APPs) to maximize efficiency and improve workflows.
• In collaboration with HR, ambulatory leadership, and with physician input, is the final decision maker for all staff hires into the practice.
• Monitors usage and oversees the working order and use of stock supplies.
• Regularly assesses accessibility and efficiency of triage operations and adjusts processes accordingly.
• Regularly assesses front desk operations (reception, registration, scheduling, co-pays, etc.) for accuracy and efficiency and adjusts processes accordingly.
• Ensures that the service expectations of both internal and external customers are met and/or exceeded.