Wayne State University is searching for an experienced
Precollege Initiatives Program Coordinator at its Detroit
campus location.
Wayne State is a premier, public, urban research university located
in the heart of Detroit, Michigan where students from all
backgrounds are offered a rich, high-quality education. Our
deep-rooted commitment to excellence, collaboration, integrity,
diversity and inclusion creates exceptional educational
opportunities which prepare students for success in a global
society.
Essential functions (job duties):
The Precollege Initiatives Program Coordinator supports the
implementation and day-to-day operations of the Warriors on the
Rise program,which includes coordinating events, communications,
logistics, and participant engagement to ensure a high-quality,
student-centered experience aligned with established program
goals.
This role also serves as a K–12 liaison for youth programming
across campus, connecting campus partners with Enrollment
Management recruitment and yield efforts to support pipeline
development and student engagement. Additionally, The Program
coordinator for Strategic Pathway Initiatives will assist in the
development of a university policy that outlines procedures for
maintaining a safe campus environment for minors on campus.
The coordinator works closely with prospective students, families,
and campus partners, and collaborates with Student Success, Support
and Engagement and Enrollment Management to contribute to
recruitment and yield activities. This position reports to the Sr.
Director for Multicultural Student Engagement.
EssentialFunctions
(Essential functionsare the primary duties/major job
responsibilities that an employee must be able to perform, with or
without reasonable accommodation. The essential functions are
listed in order of importance.)
- Support the implementation and day to day operations of the
Warriors on the Rise program, including coordinating program
events, managing participant communications, assisting with the
logistics and event execution and guide program peer mentors.
Ensure program activities and outreach efforts are executed in
alignment with established program goals, timelines, and strategic
priorities.
Support K–12 partnership and pipeline development efforts by
serving as a liaison between Enrollment Management and campus and
community partners, fostering relationships that expand youth
engagement opportunities and strengthen pathways to Wayne State
University. Coordinate outreach and cross-promotional efforts for
K–12 programming, assist in identifying and capturing prospective
student leads, and help ensure alignment of activities with
recruitment and yield goals.
Enter and oversee data using various technical resources
including the university’s customer relationship (CRM) software to
ensure timely and accurate tracking of student interactions,
inquiries, and follow-ups, facilitating efficient resolution of
issues, and maintaining comprehensive records to support enrollment
goals.
Maintain organized records to track engagement and event
attendance. Record expenditures, such as give-away items and
supplies.
Build reports to document performance and provide statistical
analysis of outcomes in comparison to divisional goals for
increasing enrollment and retention.
Coordinate and represent Wayne State University at off-campus
outreach events, including evenings and weekends, while providing
guidance and information to students, families, and community
members and connecting them with campus resources.
Develop and maintain a thorough understanding of university
resources as well as effective working relationships with staff in
the Enrollment Management units.
Perform other related duties as assigned.
This position is 100% subsidy conditioned. It must be understood
that at least a major portion of the salary is being derived from
grant/contract funds; that is, the appointment is specifically
conditioned on subsidy. The continuation of this assignment is
entirely dependent upon satisfactory performance and upon the
continuation of the subsidy. Should the subsidy be terminated or
reduced, there is no direct, indirect, or implied commitment by the
Principal Investigator, the Department, the School/College, or
Wayne State University to continue employment, salary, or fringe
benefits beyond the cessation of, or reduction in, the subsidy.
Appointments conditioned on subsidy carry no implication of
continuing tenure.
Qualifications:
Education Bachelor's degree:
- Bachelor’s degree from an accredited university preferably in
Student Affairs, Higher Education, Counseling, or related field.
Master’s degree preferred.
Experience Intermediate (3 to 4 years job-related
experience):
- 3+ years of job-related experience in Higher Education, Student
Affairs or Customer Service is preferred.
- Experience in managing/coordinating events and programs is
preferred.
- Bilingual/Spanish speaking skills preferred but not
required.
KNOWLEDGE, SKILLS, AND ABILITIES
- Communication Skills: Clear verbal and written abilities, with
effective interpersonal and customer service skills. Comfortable in
communicating with prospective students, parents, school
administrators, and counselors in person and by telephone and
email. Effective public speaker with informative and persuasive
speaking skills. Excel in formulating clear and concise email
messages. Demonstrated ability to create outreach messages that
help achieve yield goals.
- Analytical Skills: Ability to compare contrast and quality
check work with keen attention to detail. Strong analytical skills
including critical thinking and problem-solving skills. Proficient
with standard office tools (word processing, spreadsheets,
presentation creation), research abilities to find relevant
materials using online search tools, and database management
systems.
- Organizational Skills: Able to effectively manage multiple
priorities to accomplish required productivity goals. Capable of
using CRM to maintain documentation of outreach activities and
results.
- Teambuilding: Capable of identifying and collaborating with key
university stakeholders, providing initial communication of
relevant issues to team, then monitoring progress of further
development. Demonstrated capability of working as an integral
member of a goal-oriented, data-driven enrollment management
team.
- Results Focus: Emphasize activities that lead to effective
results focused on established goals in market segments to meet
University enrollment and retention goals. Use data-driven
decision-making model to assess effectiveness, analyze results, and
shape future projects. Seek out additional opportunities for the
outreach program and its partners that may deliver further
results.
- Technology: Proficient in using technology to develop,
implement, track, and analyze programs designed to maximize
outreach efforts using student information systems (Banner and
Slate), CRM functionality, and other tools, as necessary.
Demonstrated ability to aggregate and analyze data to evaluate
outcomes towards set performance goals. Experience with database
query and table design.
- Business Knowledge: Extensive working knowledge of up-to-date
Admissions, Financial Aid, Student Accounts, and Records and
Registration processes.
School/College/Division:
H92 - VP Student Affairs
Primary department:
H9212 - Office of Academic Student Affairs (H9212)
Employment type:
- Regular Employee
- Job type: Full Time
- Job category: Staff/Administrative
Funding/salary information:
- Compensation type: Annual Salary
- Hourly rate:
- Salary minimum: TBD
- Salary hire maximum: TBD
Working conditions:
- Normal Office Environment - Normal work schedule with some
evening and weekend work required. - Must be willing to travel to
work events off campus. - Position requires incumbent to work
independently nights and weekends, without supervision.
Job openings:
- Number of openings: 1
- Reposted position: No
- Reposted reason: None (New Requisition)
- Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered
employment to undergo a background check, including a criminal
history check, before starting work. If you are offered employment,
the university will inform you if a background check is
required.
