"Premium Seating Game Day Ambassador - Non-Student"

Job Details

Posting Number: G/R30045P

Working Title: Premium Seating Game Day Ambassador - Non-Student

Department: Athletics-Premium Seating

About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.

Employment Type: Employee

Anticipated Start Date: 08/11/2025

Posting Date: 06/27/2025

Open Until Filled: Yes

Location of Vacancy: Athens Area

EOO Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Duties/Responsibilities:

• Assist Premium Seating Directors with operational management of premium seating operation during UGA Athletics game days. Provide high levels of customer service to all Premium Seating guests while maintaining a service first and solution-minded attitude. Present exceptional interpersonal skills, via in-person or radio, by communicating with multiple constituent groups on game days including staff, donors, vendors, etc. Maintain exclusivity of premium areas by monitoring entry points, reviewing tickets, and implementing policies and procedures. (Percentage of time: 70)
• Perform all pre-game, in-game, and post-game duties specific to your positions as assigned by the Director of Premium Seating. Assist in game week preparations of the Premium Seating operations. (Percentage of time: 20)
• Other duties as assigned (Percentage of time: 10)

Classification Title: Temporary Office/Clerical

FLSA: Non-Exempt

FTE: .49

Position Summary: Provide support for the game day operation and management of all premium seating spaces of University of Georgia Athletic Association by serving as goodwill ambassadors to all premium seating guests while implementing operational and procedural policies set forth by UGAAA. Ambassadors are hourly employees who will work home football, men’s basketball, women’s basketball, and baseball events.

Knowledge, Skills, Abilities and/or Competencies:

• Strong organizational and time management skills.
• Strong written and verbal communication skills.
• Experience working in a team-oriented environment.
• Customer service experience preferred but not required.

Physical Demands: Lift, move, push and pull equipment or boxes in excess of 40lbs. Work while handling outdoor temperatures for a reasonable period of time. Standing for long periods of time. Close and distance vision, and peripheral vision. Talk or hear and manage the noise level in the work environment is usually moderate, but escalates to high during athletic competitions. Driving as needed for job duties.

Is this a Position of Trust?: No

Does this position have operation, access, or control of financial resources?: No

Does this position require a P-Card?: No

Is having a P-Card an essential function of this position?: No

Is driving a requirement of this position?: Yes

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access: No

Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.