"Student Pathways Officer"

Reference Number 224123 - Student Pathways Officer

Student Pathways Officer

Brand, Partnerships and Business Development - Student Pathways

• Continuing, full-time (4x positions available)
• $ 75,439 to $ 86,992 per annum (HEO5)
• Plus 17% employer superannuation
• 5 weeks annual leave plus Christmas week shutdown, per annum
• Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)

Acknowledgement of Country

The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.

UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.

Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women's Society, and the many international cultural groups - all will feel valued and respected at UNE.

You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan Future Fit 2021-2030: Personalised Learning Journeys, Empowering Communities, and Building Resilience.

About the role

The Student Pathways Officer provides high level administrative service and support to students, and is responsible for the effective and efficient operation of key services relating to admission, credit transfer and enrolment for commencing and continuing students.

About you

To be successful in this role, you will have:

• demonstrated experience in the provision of specialist advice across multiple communication channels as well as high quality administrative services and support to students with enquiries relating to admission, credit transfer and enrolment;
• ability to exercise discerning judgement and resolve complex enquiries or applications whilst ensuring the accurate application of policy, rules and guidelines;
• demonstrated ability to deliver services to students and staff requiring sound interpersonal, communication and engagement skills; and
• demonstrated ability to develop effective professional relationships and maintain diplomacy, discretion and confidentiality with superior organisational skills, accuracy and attention to detail.

About the Group

Admissions and Credit help process and administer applications made by students to study at UNE. The admissions team handle the applications of domestic students applying for coursework courses where the credit teams administer applications for all students for credit for previous study and experience or recognition of Prior Learning.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale's natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience

Enquiries and additional information

To discuss this role please contact Emma Wells, Manager, Student Pathways, phone: (02) 6773 2883 email: ewells2@une.edu.au   

Closing Date: Midnight, 25 August 2024

Reference No:  224123

For further information about this position, please see the Position Statement below.

To Apply

Please submit the following documents by clicking the Apply Now button below:

Your application should be comprised of:

1. Covering letter;
2. Responses to selection criteria (as per the position statement)
3. Current CV;
4. Certified qualifications cited in your application for this position.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.

National Police Check

If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).