Job Summary
The
Office of The Registrar at CU Boulder invites
applications for a
Process Coordinator! There are
two positions to be filled. This role is part of the Systems &
Data Services team within the Office of the Registrar, a unit that
exists to provide student information system analysis, development,
reporting, and support for the
CU
Student Integrated Systems as it relates to records and
registration. Responsibility for triaging and processing records
and registration requests submitted from campus partners, as well
as managing the automated scheduled processes, both of which ensure
the integrity of the student record from matriculation to
conferral. The processing will be almost exclusively within
PeopleSoft Campus Solutions, but may include Hyland OnBase for
document management, COGNOS for data reporting, and our degree
audit system. This position must maintain confidentiality in all
applicable policies, rules, regulations, and laws, including Office
of the Registrar policies, University policies, and Family
Educational Rights and Privacy Act (FERPA).
This is a 3-year limited-term position.
CU is an Equal Opportunity Employer and complies with all
applicable federal, state, and local laws governing
nondiscrimination in employment. We are committed to creating a
workplace where all individuals are treated with respect and
dignity, and we encourage individuals from all backgrounds to
apply, including protected veterans and individuals with
disabilities.
Who We Are
The
Office of the Registrar, in support of the educational
mission of CU Boulder, ensures the integrity and security of
academic records and provides enrollment and academic support
through innovative systems and outstanding service to students and
other partners.
We demonstrate leadership, excellence and integrity in all we do to
improve the academic experience for CU Boulder students and other
collaborators through ongoing innovation, collaboration,
inclusiveness and quality service.
What Your Key Responsibilities Will Be
Student Record Operations Support and Triage:
- Analyzes complex student records and enrollment situations to
determine appropriate corrective actions in accordance with
university policies, academic rules, and established
procedures.
Evaluates discrepancies identified through audits, census
reporting, and system reviews to determine root causes and
implement appropriate resolutions.
Balances competing priorities and partner needs when
coordinating record corrections and enrollment-related changes
across campus partners.
Manages an array of student and administrative records
adjustments in campus solutions including: plan sequence clean-up,
waitlist purges, LAW bidding enrollment, LAW level adjustments,
variable session drop date adjustments, advisor processing,
academic standing, grading, dean’s list, I to F processing,
graduated but enrolled processing, cumulative stats clean-up,
student milestones, duplicate record resolution, un-merging of
merged student records.
Manage review and assignment of registration holds.
Reviews census reports provided by Institutional Research and
works with partners around campus to reconcile
inconsistencies.
Processes change requests for students in the Bachelors-Masters
accelerated program (BAM).
Maintains accurate business process documentation.
Troubleshoots issues identified internally and/or reported by
constituents.
Ensures S&D Service Level Agreements are met.
Student Records Operations Process Management:
- Determines appropriate scheduling and sequencing of critical
Campus Solutions batch processes to ensure data integrity and
operational continuity; areas include matriculation, term
activation, waitlist processing, new student orientation, National
Student Clearinghouse reporting, registration related
communications, records related Campus Solutions 3Cs, CU Boulder on
Coursera enrollment processes, graduate candidacy milestones,
grading processes, COF processes.
- Evaluates run controls, job criteria, and process dependencies
to identify potential issues before production execution.
- Exercises judgment when troubleshooting batch processing
failures, data discrepancies, and system errors, determining when
issues can be resolved independently and when escalation is
required.
- Makes recommendations for process improvements, documentation
updates, and operational efficiencies based on analysis of
recurring issues and business needs.
- Collaborates with technical and functional partners to
determine appropriate solutions for complex processing and
systems-related challenges.
- Engages UIS Production Services to confirm accurate
set-up.
- Validates run controls and job criteria with SDS business
analysts.
- Maintains accurate business process documentation.
- Ensures S&D Service Level Agreements are met.
Other duties as assigned
What You Should Know
- This is a 3-year limited term position.
- This position offers a hybrid work modality with one day per
week on campus.
- There are 2 positions to be filled.
What We Can Offer
- The annual hiring range for this full-time position is $62,400
- $64,000.
Benefits
At the
University of Colorado Boulder , we are
committed to supporting the holistic health and well-being of our
employees. Our comprehensive
benefits package includes medical,
dental, and retirement plans; generous paid time off; tuition
assistance for you and your dependents; and an ECO Pass for local
transit. As one of Boulder County’s largest employers, CU Boulder
offers an inspiring academic community and access to world-class
outdoor recreation. Explore additional perks and programs through
the
CU Advantage program.
Be Statements
Be ambitious. Be inspired. Be Boulder.
What We Require
- Bachelor’s degree from an accredited four-year institution;
equivalent experience and education may substitute.
- One year of experience in student records administration,
enrollment services, registrar operations, or a related area.
- Experience managing time-sensitive and confidential information
with a high degree of processing accuracy, attention to detail, and
responsiveness to customer needs.
What You Will Need
- Uses sound judgment to interpret policies, evaluate complex
student records situations, identify appropriate solutions, and
determine necessary actions to ensure the accuracy and integrity of
academic records.
- Applies sound judgment to schedule, validate, and monitor
complex student information system batch processes.
- Evaluates process dependencies, identifies potential risks,
troubleshoots operational issues, and determines appropriate
actions to ensure accurate, timely, and reliable processing of
student and institutional data.
- Independently resolves routine issues and escalates complex
problems when necessary.
- Excellent organizational skills.
- Strong interpersonal skills, professionalism and
tactfulness.
- Ability to work effectively and collaboratively in a close team
environment with ongoing collaboration and on various
interconnected projects.
- Knowledge of principles and procedures involved in handling
sensitive data.
What We Would Like You to Have
- Experience in a university registrar’s office, or a university
enrollment management or student services office (e.g., financial
aid, admissions, bursar).
- Experience using PeopleSoft Campus Solutions or another student
information system.
Special Instructions
To apply, please submit the following materials:
1. A current resume.
2. A cover letter that specifically tells us how your background
and experience align with the requirements, qualifications, and
responsibilities of the position.
We may request references at a later time.
Please apply by
August 27th, 2026 for consideration.
Note: Application materials will not be accepted via email. For
consideration, please apply through
CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in
any materials you submit, you may redact or remove age-identifying
information such as age, date of birth, or dates of school
attendance or graduation. You will not be penalized for redacting
or removing this information.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu
