Program Administrator, YSPH

Overview

The Connecticut Emerging Infections Program (EIP) is a collaborative initiative between the Yale School of Public Health (YSPH), the Connecticut Department of Public Health (CT DPH), and the Centers for Disease Control and Prevention (CDC). Within this partnership, the FoodCORE Program at YSPH conducts interviews with individuals diagnosed with foodborne illnesses reported to CT DPH, including salmonella, listeria, and shiga toxin-producing E. coli (O157 and non‑O157), as well as other pathogens as needed. These interviews collect demographic, clinical, exposure, and travel information to support surveillance and outbreak response. The FoodCORE team also contributes to investigations of clusters and local outbreaks.

Under the direction of the Associate Director, the Program Administrator (PA) will oversee the operational functions of the FoodCORE Program at the Yale EIP. The PA collaborates closely with the Associate Director and Principal Investigator to develop and implement program plans, ensuring alignment with CDC requirements and Yale policies. They establish, maintain, and continuously improve operational procedures, workflows, and documentation to support efficient program delivery.

The PA monitors program activities by developing metrics, tracking milestones, and preparing routine reports for leadership and external partners. Serving as the primary point of contact for CT DPH, CDC, other FoodNET sites, and laboratory and clinical partners statewide, the PA manages communications, coordinates information flow, and fosters productive working relationships.

The PA oversees the recruitment, onboarding, training, and day‑to‑day supervision of the FoodCORE Student Interview Team, ensuring high‑quality data collection and adherence to protocols. They provide regular updates to program leadership on progress toward goals and contribute to strategic planning, identify operational challenges, and recommend programmatic adjustments based on data and emerging needs. In partnership with the Associate Director, they will also monitor the program’s operating budget and supports financial planning and compliance.

This is a benefits-eligible, part-time position (20 hours per week).

Required Skills and Abilities

1. Ability to develop, implement, and maintain operational procedures, workflows, and documentation. Skilled in coordinating day‑to‑day program activities and ensuring alignment with institutional and sponsor requirements.
2. Strong written and verbal communication skills for interacting with CT DPH, CDC, and internal Yale stakeholders. Strong attention to detail and ability to manage multiple tasks, deadlines, and priorities.
3. Ability to serve as a primary liaison, manage information flow, and maintain productive working relationships.
4. Proficiency with standard office software (e.g., Microsoft Office, databases, spreadsheets).
5. Ability to learn and use surveillance systems, data‑entry platforms, or program‑specific tools.

Preferred Skills and Abilities

1. Familiarity with Yale systems.
2. Knowledge of infectious diseases.
3. Familiarity with SAS.
4. Strong public health background.

Principal Responsibilities

1. In support of the overall mission, plans, directs and oversees programmatic activities.
2. Develops, implements, and maintains operational policies and procedures.
3. Manages program communications; identifies outreach potential, and promotes philanthropic and collaborative support of the program.
4. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans.
5. Identifies, solicits, and cultivates community partnerships and collaborations to assist in the development and growth of the program.
6. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals, and objectives. Develops metrics to identify and measure the success of the program.
7. Assists in identifying and evaluating potential future funding sources, and contributes to the submission of grants and contracts supporting the program, including the annual submission and writing of all content areas and budgetary sections of grant applications.
8. Develops and manages the program's operating budget.
9. Manages the administrative infrastructure of the program. Manages human resources including staffing and hiring, supervision, performance development, counseling and discipline, if warranted. Oversees and manages information systems, facilities, and space needs.
10. May perform other duties as assigned.

Required Education and Experience

Bachelor's Degree in a related field and two years of related experience or an equivalent combination of education and experience.