Position Purpose

To provide programmatic and operational support for the office, with a primary focus on event logistics and execution, financial and procurement operations, support for internship funding efforts and serving as a central point of contact for students and visitors.

Required Qualifications - Education and Yrs Exp

Bachelors plus 1-2 year(s) of experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Bachelor's degree plus 1-3 years' experience or equivalent combination of education and experience
• Minimum of 1-3 years of experience in event coordination, program administration, or operations support.
• Strong organizational skills with demonstrated ability to manage multiple concurrent projects and deadlines.
• Proficiency in Microsoft Office Suite, particularly Excel, and experience maintaining data tracking systems and records; Experience with Airtable preferred.
• Knowledge of financial and procurement processes, including purchasing, reimbursements, invoicing, and budget tracking.
• Exceptional written and verbal communication skills, including experience corresponding with diverse stakeholders.
• Proven ability to work independently, take initiative, and identify opportunities for process improvement.
• Demonstrated ability to deliver a welcoming, responsive experience in a student- or customer-facing environment.

Preferred Qualifications

• Experience working in a higher education, nonprofit, or mission-driven organizational environment.
• Experience supporting internship, career development, or experiential learning programs.
• Comfort with event technology tools, including AV setup, virtual meeting platforms, and event registration systems.

Program & Event Operations (35%)

• Coordinates and supports a portfolio of recurring and one-off programs, with a primary focus on event logistics and execution.
• Manages end-to-end event operations (space reservations, vendors/venues as needed, materials, technology/AV, staffing, day-of run-of-show).
• Ensures a high-quality participant experience through proactive planning, clear communication, and strong attention to detail.
• Maintains event supply readiness (materials, signage, swag), including inventory tracking and replenishment recommendations.
• Identifies opportunities to streamline event workflows and improve templates/checklists

Financial & Procurement Operations (20%)

• Processes day-to-day financial transactions for the team (purchases, reimbursements, invoices, and contract-related payments as applicable).
• Maintains internal budget tracking tools/spreadsheets to support forecasting, reconciliation, and clear visibility into program spend.
• Applies current Dartmouth finance/procurement policies; coordinates with central finance and procurement partners to ensure compliance and timely processing.

General Operations (15%)

• Manages the office's central email inbox, triaging inquiries and routing them appropriately.
• Staffs the front desk, providing a welcoming and responsive first point of contact for students and visitors.

Internship Funding Program Support (30%)

• Assists in the administration of internship funding applications, ensuring materials are accurate, organized, and accessible to students.
• Supports the funding allocation process by tracking applications, submitting payment requests, and maintaining records.
• Coordinates timely communications with applicants and internship hosts
• Supports continuous improvement efforts in data collection, tracking program outcomes, and identifying opportunities to enhance the student experience.