Program Assistant 2

Posting

Position Information

Position Title:
Program Assistant 2

Department
Admissions and Recruitment

Appointment Type
Part-Time Hourly

FLSA
Non-Exempt

Position FTE
N/A

Location
Albany Campus, Albany, OR

Salary Grade
16

Salary Rate

$20.56 per hour

Job Summary:

Works with Student Recruitment Specialists to provide campus visits to prospective students. Conducts tours. Provides outreach and follows-up with prospective students.

Essential Duties:

1. Works collaboratively with the department and assists with recruitment events.

2. Works with schools and community groups to plan large campus tours.

3. Conducts campus tours for prospective students and large groups.

4. Ensures visitors input their information into the recruitment CRM system.

5. Responsible for outreach and follow-up with prospective students after a campus tour takes place.

6. Corresponds in person and through email with prospective students, as needed.

7. Updates campus tour schedule and availability via CRM system, as needed.

8. Assists with training student workers and student ambassadors as tour guides.

Physical Requirements and Working Conditions:

Requires the ability to operate computer and other office equipment. Requires ability to accurately process words and numbers in person, via Internet, and via the telephone, with or without accommodations. Ability to communicate in person and in front of groups including both English and Spanish speakers is preferred. Requires the ability to move throughout campus, conducting tours, including climbing stairs with or without accommodation.

Work is performed in an office setting with minimal exposure to health or safety hazards. Conducting tours requires the employee to move throughout campus, with some exposure to weather extremes. Considerable time is spent working on a computer.

Education and Experience

Position requires an AA/AS degree, plus one year of related clerical, customer service, or adult education experience, OR and equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Requires desire and commitment to work with students.
• Requires knowledge of general clerical practices and principles.
• Must be skilled in using personal computers, word processing, spreadsheet, database, and Internet applications.