success. This position reports to the Director for Assessment Center.

This position closes on July 19, 2026 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.

Primary Responsibilities

• Serve as a primary contact for assessment participants; provide information on testing procedures, manage check-in and documentation verification, deliver group instructions, coordinate accommodated testing for students with approved accommodations, and proctor in-person, online, and off-site assessments;
• Prepare and manage daily testing operations, including rosters, testing materials documentation verification, record editing, maintaining records, score reporting, lab set-up, in-room proctoring, and troubleshooting exam delivery issues;
• Coordinate with testing sponsors and technical support teams to address technical issues during assessment sessions and submit required incident reports;
• Ensure and maintain the security of test materials, confidentiality of test results, and compliance with all testing standards and guidelines, including those of the National College Testing Association;
• Maintain required certifications, including Pearson Vue authorization to serve as an authorized GED Examiner, and complete ongoing training to meet publisher requirements;
• Provide high-level customer service assistance to students, staff, and the public regarding Assessment Center and testing services; assist students who visit the center and respond to emails and phone calls;
• Accurately enter and maintain assessment and testing data in SMS and other testing sources or publisher records; organize and maintain related files and statistical data, and prepare narrative and statistical reports on testing and program operations;
• Schedule testing activities, including individual appointments and large testing sessions, and provide proctoring services at assigned off-site facilities while supporting diverse student populations;
• Facilitate internal communication, collaboration, and documentation for testing operations by sharing timely updates, maintaining organized resources, and supporting team readiness to ensure efficient service delivery; and
• Perform other related duties as assigned.

Required Qualifications

• High school diploma or equivalent;
• Two (2) years of full-time clerical experience; and
• Bilingual and biliterate in English and in Spanish.

Preferred Qualifications

• Associate's degree or equivalent from an institutionally accredited college or university; and
• Bilingual in Spanish and English.