"Program Assistant"

Posted: 27-Jan-26

Location: Bryn Mawr, Pennsylvania

Type: Full-time

Categories: Administrative/Support, Staff/Administrative

Employment Type: Full-time

Organization Type: Higher Education Institution

Characteristic Responsibilities:

• Serve as a welcoming resource for the department, greeting and offering support to current and prospective students, members of the campus community.
• Support the confidential Postbac Program admissions and enrollment processes.
• Work closely with fellow Program Assistant in organizing interviews and other requirements.
• Assist Director with selection of student volunteers to serve as Admissions Assistants (AAs) on interview days; provide information essential to selection process, respond to inquiries, and follow up with AAs and newly admitted postbacs to arrange on-campus visits.
• Prepare reports for Postbac Admissions Committee.
• Serve as primary liaison with Registrar, Student Accounts, Financial Aid, and other campus colleagues to ensure accurate and timely flow of postbac student enrollment.
• Track and manage correspondence with incoming postbac class regarding application, enrollment, and matriculation.
• Organize information for distribution to postbacs at Orientation; welcome newly arrived postbacs to Bryn Mawr and serve as a helpful resource to postbac students.
• Provide reports on various topics; access data to address requests from Associate Dean/Director for information on admissions process, enrollment and retention, course schedules, and more.
• Assist fellow Program Assistant with management of confidential student files.
• Create, organize, and maintain documents needed for Bryn Mawr’s Premed Committee, supporting undergraduates and alumnae applying to medical and dental school.
• Upload committee letters in support of undergraduates and alumnae to the Association of American Medical Colleges and other centralized application services.
• Coordinate and support the in-house MCAT Prep course and serve as liaison to the MCAT Prep Fellow hired annually.
• Manage information about Postbac Program peer tutors.
• Provide administrative support to the department, responding to in-person, telephone, and email correspondence, coordinate workflow and orders supplies, maintain schedules and calendars for HPAO staff.
• Reserve meetings and event space and coordinate associated logistics (e.g. materials, catering, media, etc.).
• Coordinate workload and collaborate closely with part-time program assistant on departmental responsibilities, and other offices on campus, including Conferences & Events, LITS, Registrar, Student Accounts, Financial Aid, Facilities, Dining Services, Communications, and other offices on campus.
• Hire and supervise student office assistants and tutors.
• Assist Director with supervising student Welcome Coordinators, MCAT Fellow, and Review & Reinforcement Fellows, including hiring and time sheets.
• Maintain paper and electronic records and budget information, including regular expenditures of Postbac Program and undergraduate pre-health advising.
• Organize course registration for Postbac Program, working closely with the Office of the Registrar and Student Accounts.
• Regularly use technology, including internal and external computer platforms.
• Provide Workday support for matters related to student employment, purchasing, expense reports, credit card reconciliations, etc.
• Co-Manage listservs for undergraduate and postbac student populations.
• Work regularly with restricted and highly sensitive information; ensuring confidentiality.
• May perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Minimum three years related professional experience, preferably in an academic environment.
• Demonstrated ability to represent the department in a positive manner and effectively collaborate with students, faculty, alumnae, staff and other campus community members.
• Strong attention to detail and organizational management.
• Excellent oral, written, and interpersonal skills.
• Strong computer proficiency, including but not limited to Word, Excel, Adobe, PowerPoint, and Email. Workday & Slate experience preferred but not required.
• Successful completion of satisfactory background checks.

Bryn Mawr College is an equal opportunity employer. Applications are considered without regard to race, religion, national origin, color, sex, age, marital or veteran status, sexual orientation, or the presence of any non-job related medical conditions or handicaps.