"Program Assistant - Community Health Worker (IDPH)"

Description

The targeted salary range for this position is $31,868 - $36,648 per year. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

The Office of Innovation and Economic Development is SIU’s primary outreach arm to the region, offering business development, workforce innovation, economic development, and community engagement services and activities throughout Southern Illinois. This position assists in the daily operations of the IDPH Community Health Worker grant-funded program.

Examples of Duties

• Assist the Office of Workforce Innovation Research Program Coordinator, other staff, and Director in the implementation of the Community Health Worker program and project tasks.
• Assists in the development and implementation of the IT platform.
• Acts as a liaison to program participants, test sites, and program coordinators.
• Provides accurate information about program procedures and solves unique problems on a daily basis.
• Must maintain internal and external security of all program information.
• Provides program support during the development of Community Health Worker platform.
• Assists in the execution of daily activities with the Community Health Worker program, including but not limited to updating program administration schedules, oral and electronic communication with students and project constituents, and disbursement and retrieval of program materials.
• Daily duties will include: managing frequent incoming and outgoing phone calls, voicemails, faxes, and emails, responding with accurate program specific information.
• Assists program participants using program knowledge and expertise of procedures by answering incoming program questions, providing guidance on next steps for accessing Community Health Worker program materials.
• Interviews and assesses needs of program participants or those referred to the program and responds with appropriate customer service action.
• Provides support to the program director and other Community Health Worker staff. Backup for opening and closing facilities.
• Assists in managing office and program supplies.
• Assists in annual inventory verification and related paperwork.
• Conducts program research as needed and requested.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree.
• Basic proficiency in conversational Spanish.

Preferred: Basic knowledge of IL healthcare system & licensures, and previous experience in high-volume office environment

Supplemental Information

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position.

Tips for Completing a Civil Service Application:

1. To be eligible for the role, ensure that your application includes a complete and detailed employment history that highlights your relevant full-time and part-time work experience, including start and end dates of employment.
2. Relevant part-time work experience will count towards the qualifications for this position and will be converted to full-time equivalence to calculate the total length of experience.
3. Upload all official transcripts to meet the educational requirements. If the job description specifies a minimum number of college hours, transcripts are mandatory for the successful processing of your application.
4. Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application, unless the same proof has already been submitted in a previous application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves).
5. After the position has closed, your application and supporting materials will be reviewed to determine if you meet the minimum qualifications, including any specialty factors associated with this position. Those who qualify will move forward for Civil Service Examination/Testing.
6. Please monitor your e-mail for further information regarding your application. Emails will be generated from info@schooljobs.com.
7. For more information on Civil Service classifications, please visit the SUCSS web site at sucss.illinois.gov

About Civil Service Examination/Testing: The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of application materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, your application will move forward for examination/testing in which you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. This score will be emailed to the email address noted on your application. After the application deadline, the names within the top three scores will be referred to the department for interview.

Sponsorship for Work Authorization is not available. For more information visit https://policies.siu.edu/policies/employment-non-us-citizens.php