"Program Coordinator I"

Position Summary

Rutgers, The State University of New Jersey, is seeking a Program Coordinator I for the School of Communication and Information. Continuing and Professional Studies (CPS) is the continuing education unit of the School of Communication and Information. Reporting to the Assistant Director of CPS, the Program Coordinator I coordinates multiple projects to assure the success of students and programs.

Among the key duties of this position are the following:

• Implements CPS's philosophy of supporting students, including recruitment of new students, managing prospective student inquiries within the platforms such as Salesforce, providing support to them through their application and enrollment process, onboarding students into their professional studies programs, answering questions throughout the program, and providing students with program completion documentation.
• Collaborates across teams for marketing of programs, website updates, and attending on and off-campus events as needed.

Minimum Education and Experience

• A bachelor's degree in communication, marketing, education, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of student development, academic theories, methodologies, and current practices in higher education.
• A minimum of two years or relevant experience in higher education or other training/learning environment in recruitment or student/participant/client services.

City

New Brunswick

State

NJ

Equipment Utilized

• Microsoft 365 and other standard office software.
• Cloud computing programs such as Salesforce.com.
• Web conferencing programs such as Zoom and Teams.

Physical Demands and Work Environment

The position should indicate the ability to lift up to 25lbs.

Special Conditions

• Occasional night and weekend hours are required.
• Ability to lift up to 15 lbs. and set-up conference exhibit tables.

Posting Number

25ST2564