"Program Coordinator, Senior (Campus-wide Tutoring)"

Job Description

Position Title

Program Coordinator, Senior (Campus-wide Tutoring)

Special Instructions to Applicants

The Senior Program Coordinator is responsible for coordinating and maintaining the day-to-day operations of the Campus-wide Tutoring Program at CCC. The primary role is to hire, train new student/classroom tutors, supervise tutors, staff, and support the daily operations of the Learning Resource Center. This position works collaboratively with faculty, staff, tutors, and other campus departments to increase student success and retention. This position is also responsible for the coordination of programs such as Math Jam, and other tutoring marketing and outreach activities/events.

NOTE: New employees will be placed at the first step which is $77,748 per year, second step $81,864 per year or third step at $85,836 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $94,716 per year is reached on the salary schedule.

Our Vision for Social Justice

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds, students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

If you are committed to social and racial justice and if you are interested in joining a community dedicated to solving these inequities through education, please apply.

Recruitment Type: Open (Internal and External applicants)

Location Contra Costa College

Posting Number 0002203

# of Openings 1

Range 65

Salary YEARLY: $77,748, step 1 - $94,716, step 5 (see special instructions for initial step placement)

Position Status Permanent

Overtime Status Non-Exempt (eligible)

Position Full-Time

If temporary, employment duration: N/A

# of Hours Scheduled Per Week 40

Work Schedule By Day and Work Hours Monday – Thursday, 10:00am – 7:00pm Friday, 8:00am – 5:00pm Saturdays as needed ***Schedule subject to change based on program needs.***

Shift Differential % N/A

# of Months 12

Non-work Periods: N/A

EEO Job Category Technical/Paraprofessional

Employee Group Classified

Department C3002-College Skills Center

Position Definition To plan, coordinate, develop, implement and facilitate student support or instructional services for large – scale and complex program(s) in order to attract, retain and support a diverse population of students; and to provide technical program administration for all related activities.

Distinguishing Characteristics Positions in this classification are responsible for the planning, organization and preparation of large, complex student support or instructional programs. Senior Program Coordinators are more involved in program planning and coordination involving two or more major programs.

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following:

• Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
• Performs program development and administration for large and/or multiple programs.
• Assists in the development, preparation and/or administration of department and program budgets.
• Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellors Office.
• Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
• Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
• Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
• Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
• Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
• Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
• Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
• Participates in special activities and events as needed.
• Maintains and monitors payroll records for student assistants.
• Advances program objectives consistent with colleges organizational mission and goals.
• Creates program policies and processes to facilitate student success.
• Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
• Performs related duties as assigned.

Minimum Qualification-Education/Experience

EXPERIENCE AND TRAINING Four (4) years of experience performing responsible student services duties in a related college program.

EDUCATION/LICENSE OR CERTIFICATE Possession of a Bachelors degree from an accredited college or university, or the equivalent.

Minimum Qualification-Knowledge Of Current policies, procedures and regulations related to assigned student services program. Modern office procedures, practices and technology/equipment. General college classroom procedures and requirements. General needs of population of students supported. Philosophy and objectives of students services programs; problems encountered by students supported. General principles and practices of supervision. Basic interviewing and test proctoring techniques. Modern software applications (Microsoft Office Suite, etc.).

Minimum Qualification-Ability To Design, develop, and implement effective student support services and programs to meet the needs of the community. Understand and carry out verbal or written instructions in an independent manner. Identify and obtain resources and other needed programs and services to meet students academic and vocational needs and objectives. Assign work to, oversee, and train student assistants. Gather, prepare and maintain accurate data, records, files and reports. Analyze situations accurately and independently make sound decisions in procedural matters. Serve as a liaison between students and community or college agencies and services. Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports. Function in a fast-paced environment with significant public contact. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of performing required duties. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Desirable Qualifications

• Experience planning and organizing student support and/or instructional programs.
• Experience in hiring, training and supervising student/classroom tutors and staff.
• Experience using data and digital tools to track engagement, participation, and outcomes
• Experience with budget development and management

Job Open Date: 09/09/2025

Job Close Date: 10/10/2025

Open Until Filled No