Program Coordinator, Technology + AI, UC Clermont College Learning Commons

Essential Functions

• Scheduling on-campus and virtual tutoring support to students from a variety of backgrounds and levels of preparation.
• In conjunction with program supervisor, monitor weekly usage, identify problems and solutions, develop clear goals and action steps for services enhancement.
• Design, create and conduct workshops related to technology related courses.
• Educate, communicate, liaise and perform outreach about technology tutoring and UC Clermont Learning Commons services to students, faculty, staff and other college stakeholders.
• In conjunction with program supervisor, support the design and development of asynchronous resources, AI guides, and services.
• Collaborate with staff to support recognition of student associates for outstanding performance.
• Coordinate the timekeeping process (including UC Flex) for all UCCLC student associates.
• Serve as the system administrator for scheduling and attendance tracking processes for all UCCLC services.
• Supervise peer tutors and oversee tutoring observations to support quality improvement.
• Develop, administer and analyze assessment/evaluation surveys. Compile statistics and prepare reports for all Learning Commons Services including AI.
• Assist in marketing strategies to engage students in tutoring, promote class supports to faculty and increase usage rates.
• As departmental needs change, this position may be assigned to assist with new projects.

Minimum Requirements

• Candidate must have an associate’s degree or higher in Information Technology, Business Applications, or a related field
• Excellent project management skills with the ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Strong sense of urgency and a “get it done” attitude
• Excellent communication and interpersonal skills

Additional Qualifications Considered

• Microsoft Office and comfortable with data analysis tools
• Familiarity with learning management systems (LMS) and educational technologies
• Experience with AI tool development and use in higher education.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. UC Benefits Eligibility may vary by position and FTE status. Highlights include:

Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans
As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including: Vacation and sick time 11 paid holidays and additional end-of-year paid time off (Winter Season Days) 6 weeks of paid parental leave for new parents

Additional Benefits Include:
Competitive salary based on experience Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.