Program Director, Retention & Mentoring Experiences
Lubbock
46358BR
Red Raider Academic Success
Position Description
Performs administrative duties in the management and coordination of a large specialized project and program. Performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional or professional staff members.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
About the Department and/or College
The Program Director for Retention & Mentoring Experiences provides leadership for programs and student success initiatives focused on undergraduate student persistence, connection, and success at Texas Tech University. This role leads professional and student staff, supports the continued development of retention and mentoring efforts, and works across the university to strengthen how students are supported at pivotal points in their college journey. The Program Director leads two key areas: On Track and Mentor Tech. Together, these programs bring proactive student support and mentoring into Texas Tech's broader undergraduate student success strategy.
On Track was developed through the 2023-24 Strategic Enrollment Planning process to provide proactive support for priority student populations. On Track Champions use early alerts, student success data, and proactive outreach to identify student needs and connect students with timely support through a model of academic "pre-covery."
Mentor Tech has supported Texas Tech students for more than 25 years through peer, faculty, staff, and alumni mentoring. The program helps students build connections, navigate transitions, and develop a stronger sense of belonging.
As Texas Tech continues to strengthen its First-Year Experience, Mentor Tech also supports the peer mentoring component of this work, connecting first-year students with trained peer mentors as part of a coordinated approach to student transition and success. The Program Director will have the opportunity to build on this work while helping shape what comes next for these programs, strengthening proactive student support, mentoring, and collaboration across the university to help more students persist toward their educational goals.
This position reports to the Senior Director for Red Raider Academic Success within Vice Provost area of Academic Innovation & Student Success.
Major/Essential Functions
Lubbock
46358BR
Red Raider Academic Success
Position Description
Performs administrative duties in the management and coordination of a large specialized project and program. Performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional or professional staff members.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
About the Department and/or College
The Program Director for Retention & Mentoring Experiences provides leadership for programs and student success initiatives focused on undergraduate student persistence, connection, and success at Texas Tech University. This role leads professional and student staff, supports the continued development of retention and mentoring efforts, and works across the university to strengthen how students are supported at pivotal points in their college journey. The Program Director leads two key areas: On Track and Mentor Tech. Together, these programs bring proactive student support and mentoring into Texas Tech's broader undergraduate student success strategy.
On Track was developed through the 2023-24 Strategic Enrollment Planning process to provide proactive support for priority student populations. On Track Champions use early alerts, student success data, and proactive outreach to identify student needs and connect students with timely support through a model of academic "pre-covery."
Mentor Tech has supported Texas Tech students for more than 25 years through peer, faculty, staff, and alumni mentoring. The program helps students build connections, navigate transitions, and develop a stronger sense of belonging.
As Texas Tech continues to strengthen its First-Year Experience, Mentor Tech also supports the peer mentoring component of this work, connecting first-year students with trained peer mentors as part of a coordinated approach to student transition and success. The Program Director will have the opportunity to build on this work while helping shape what comes next for these programs, strengthening proactive student support, mentoring, and collaboration across the university to help more students persist toward their educational goals.
This position reports to the Senior Director for Red Raider Academic Success within Vice Provost area of Academic Innovation & Student Success.
Major/Essential Functions
- Lead student success teams and initiatives focused on personalized student support, proactive intervention, and mentoring, including the On Track Champions Team and Mentor Tech's peer-to-peer, faculty, staff, and alumni mentoring initiatives.