Posting Number: req26923
Department: Karl Eller Grad School of Mgmt
Location: Tucson Campus
Address: Tucson, AZ USA
Position Highlights
The Eller College of Management is seeking a strategic and student-centered leader to provide comprehensive leadership for the One-Year and Evening MBA programs, with a central focus on student engagement and delivering exceptional student experience. Success requires building strong, trust-based relationships with students; providing timely, individualized support; and designing contemporary, innovative programming suited to a dynamic graduate education environment. The position is highly…
data-driven, requiring the collection, analysis, and reporting of data to inform program direction and continuous improvement. The Program Lead supervises one full-time staff member and leads a team of Graduate Assistants.
The Eller College of Management at the University of Arizona is a leading business school in the United States. The Eller College of Management is highly ranked among undergraduate business programs by the U.S. News & World Report and are known for our specialties in management information systems, entrepreneurship, and social innovation. The Eller College of Management supports more than 9,000 undergraduate and 1,300 graduate students on the University of Arizona's 393-acre campus in Tucson, a satellite campus in downtown Phoenix, global micro campuses, and through Arizona Online
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
Program Management and Academic Success
- Develop and execute plans for the One-Year and Evening MBA programs in collaboration with Academic Operations, Recruitment, and Professional Development/Career Management.
- Manage budgets for the One-Year and Evening MBA programs operations forecasting costs, approving expenditures, and monitoring balances.
- Manage MBA Admissions for the One-Year and Evening MBA programs making admissions decisions based on academic strength and overseeing communications with admitted students regarding program and University processes.
- Provide academic advising to One-Year and Evening MBA students, including complex advising for students pursuing dual degrees and certificates.
- Build strong rapport with students and deliver highly responsive, individualized support; monitor academic progress and develop academic action plans as needed.
- Refer students to appropriate campus resources to support academic success and well-being.
- Design initiatives that motivate, recognize, and celebrate student achievement.
- Collaborate closely with faculty to ensure alignment with program objectives and full awareness of program initiatives.
- Assign Graduate Assistants based on faculty needs; oversee performance and address concerns.
- Guide students through financial aid and scholarship processes.
- Maintain detailed student records and communications in eSMS (Eller Student Management System).
Student Engagement and Experiential Programming
- Plan and deliver the multi-day Launch program for incoming students, including faculty-led academic overviews, program standards, team-building activities, and hosted meals to support integration and early success.
- Lead the Immersive Learning Experience in partnership with a travel vendor, coordinating international logistics, business visits, and itineraries aligned with learning objectives.
- Design and deliver ongoing engagement opportunities-such as focus groups, town halls, and networking events-to strengthen community in a highly collaborative program environment.
- Develop engagement initiatives to enhance student engagement and community building.
- Plan and host the Toast graduation event recognizing student accomplishments.
- Advise MBA Students in planning and executing student-led activities.
- Supervise a direct report and two student workers to assist in the administrative planning and execution of engagement initiatives.
Leadership in Academic Operations
- Demonstrate advanced proficiency with enterprise systems, including eSMS, UAccess Student, GradPath, and Qualtrics operational efficiency.
- Collect, analyze, and interpret program data to drive innovation, support continuous improvement, and ensure accuracy in rankings and assessment reporting.
- Analyze program and trend data to measure learning outcomes to inform strategic decision-making.
- Research peer MBA programs and benchmark curriculum, student engagement for best practices.
- Ensure program alignment across MBA platforms and with Eller College strategies and policies.
- Maintain expert knowledge of University academic policies, regulations, and resources; contribute informed input to policy development as appropriate.
- Collaborate with campus partners including the Graduate College, Registrar, Student Course Survey, Academic Initiatives and Student Success, Veterans Affairs, Bursar, and Financial Aid.
- Bring a flexible, collaborative mindset to support the broader Academic Operations team.
Knowledge, Skills, and Abilities (KSAs):
- Highly self-motivated and self-managed; proactive in responding to College needs.
- Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
- Skilled at communicating high-level information in presentations or written documents.
- Strong interpersonal skills to supervise staff and influence stakeholders.
- Ability to design, prioritize, and evolve the MBA experience (curriculum, experiential learning, and career services) to meet market needs.
- Skill in building strong, productive relationships with faculty, admissions, career services, alumni, employers, and students.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
Minimum Qualifications
- Bachelor's degree or equivalent combination of education and professional experience.
- Minimum of 5 years of related work experience.
Preferred Qualifications
- Master's degree in business, education, or higher education.
- Experience in higher education in a student-facing role.
- Experience in UAccess Financials, Employee, Analytics, and Student systems.
FLSA: Exempt
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: Student Services
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $53,039 - $66,299
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Grade
7
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
PC3
Job Family
Student Services Admin
Job Function
Student Services
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies: 1
Contact Information for Candidates
Paige Bausman,
Director, MBA Academic Operations pbausman@eller.arizona.edu
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
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In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.