"Program Management Specialist"

Program Management Specialist

Posted: 19-Nov-25

Location: Baltimore, Maryland

Categories: Staff/Administrative

Internal Number: 8365

Duties & Responsibilities:

• Perform clerical functions and assist with office operations related to record rebuilding, archiving, imaging, and maintenance.
• Process official transcripts and perform data entry.
• Processes various documents requiring knowledge of relevant departmental policies and procedures and interaction with other team members; Assembles, compiles, and edits data and records using Banner.
• Proofread to ensure a quality product and identify errors and omissions in materials, expediting resolution.
• Analyze workflow processes, propose solutions, resolve problems/issues, prepare reports, analyze data, provide recommendations for improved workflow, and ensure appropriate student information system use.
• Follow FERPA as well as state and federal regulations.
• Support student information system Banner data entry and validation, training, electronic document research and workflow management, and production of student evaluation reports.
• Troubleshoot student information systems and related systems to ensure efficient and effective use of resources.
• Follow Maryland Higher Education Commission (MHEC) policies to comprehend institutional accreditations and policies.
• Enter course equivalencies into the Student Information System Ellucian Banner, Smartsheet, or similar, and the College Source Transfer Evaluation System (TES).
• Research transfer institutions to determine their accreditation, type, degree levels, calendar system, course numbering, grading system, and the transferability of courses.
• Assist with quality assurance review and participate in projects to develop and improve processes and resources.
• Contribute to the continued improvement of the department by actively participating in meetings, training sessions, presentations, and professional development opportunities.
• Transfer data from paper formats into computer files or database systems using keyboards, data recorders, or optical scanners.
• Type in data provided directly from internal and external customers.
• Verify data by comparing it to source documents.
• Retrieve data from the database or electronic files as requested.
• Accurately enter transfer credits into the student information system for evaluation.
• Assist with transfer credit evaluations and accurately enter equivalencies into the student information system.
• Perform other job-related duties as assigned.

About Morgan State University

Morgan State University is the largest historically black college (HBCU) in Baltimore, Maryland and is Maryland's designated public urban university. Our University offers a dynamic and vibrant environment that encourages a culture of contribution and collaboration. We are always looking to expand our network of professionals who are committed to excellence and strive to provide the best environment for our students.