Program Manager, California College Corps Program (COF) (BC)

Basic Function

Under direction of the Programs Director or assigned supervisor, the Program Manager is responsible for managing assigned program activities associated with maintaining quality academic and student services programs.

Key position accountabilities

• Manage, coordinate, and support assigned College Corps operational initiatives. Support the management, coordination, and implementation of the College Corps program including fellow recruitment, onboarding, support, training, compliance monitoring, and reporting requirements. Assist with tracking project progress, timelines, and outcomes, and report status updates to department leadership as requested.
• Support day-to-day College Corps workflows and service delivery. Assist with coordinating daily operational activities for assigned College Corps functions to support timely, accurate, and consistent processing, in accordance with established procedures and deadlines.
• Provide workflow guidance and operational assistance to assigned College Corps staff. Provide task-level guidance, training reinforcement, and workflow organization support to assigned classified staff, under the direction of department leadership. Refer performance concerns, workload issues, and staffing needs to supervisors as appropriate.
• Coordinate collaboration and support with Community Host Partners and Student Fellows. Facilitate outreach, onboarding and ongoing support to Community Host Partners and Student fellows throughout the program. Prepare and distribute documentation, reference guides, and training resources related to assigned program, as assigned and approved by department leadership.
• Participate in cross-functional coordination and prepare operational reports. Participate in meetings, workgroups, and operational planning activities related to College Corps. Assist with follow-up on assigned action items and prepare routine summaries or reports documenting project activities, service trends, or workflow outcomes, as requested.

Representative Duties

1. Manage the implementation of multiple project activities to meet or exceed assigned program(s) expectations.
2. Manage and monitor budgets to ensure compliance with regulations and/or directives from program agencies and cooperative educational partners.
3. Assist in preparation and administration of budget, control and authorize expenditures, approve invoices for payment, and respond to budget inquiries from college staff.
4. Supervise and coordinate department planning and operations; personnel supervision, including development and evaluation of all support staff.
5. Coordinate the release of project information and outreach activities to familiarize students with the services and programs of the college.
6. Develop and implement methods to identify and serve students who meet project guidelines, assessing their needs and providing programming to address those needs.
7. Participate in meetings and conferences related to programs within the assigned area; disseminate information, coordinate projects and implement procedural changes; follow up on action items, and develop program reports as needed.
8. Market the College and assigned program(s) to the College community and the general public.
9. Perform related duties as assigned.

Minimum Qualifications

• Bachelor's degree required.
• Two years of experience related to area of assignment.
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.