"Program Services and Support Officer"

Job Description:

• UQ Business School
• Full-time, permanent
• Base salary will be in the range $82,133.75 - $91,295.49 + 17% Superannuation (HEW Level 5)
• Based at our UQ Brisbane City location

About This Opportunity

We are seeking a proactive, student-focused Postgraduate Program Advisor locally know as Program Services and Support Officer to support the delivery of the MBA (Master of Business Administration) and MFIM (Master of Finance and Investment Management). The role involves managing enrolments, supporting student progression, assisting with program operations, and contributing to marketing and engagement activities in a dynamic academic environment.

Key responsibilities will include:

• Provide end-to-end administrative and operational support for the MBA and MFIM programs, including applications, enrolment, progression, timetabling, assessments, fees, and graduation.
• Advise and support current and prospective students, respond to enquiries, support intervention processes, and promote the programs.
• Maintain accurate records and reporting, contribute to marketing and engagement activities, and undertake other administrative duties as required.
• Attend and participate in MBA and MFIM events, including information evenings to promote the programs.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave/paid primary care leave
• 17% superannuation contributions + 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• Career development opportunities –access to exclusive internal-only vacancies and our Study for Staff program
• On campus childcare options
• Affordable parking (from just $6.40 a day)
• Salary packaging options

About You

To be successful in this role, you will bring:

• A bachelor’s degree in a relevant discipline, or an equivalent combination of experience and training.
• Strong customer service experience and a commitment to continuous improvement.
• Excellent written and verbal communication skills, with the ability to work effectively with diverse stakeholders.
• Proven ability to manage competing priorities, work independently, and meet deadlines.
• High-level computer skills, particularly with databases and software applications.
• Knowledge of university systems, policies, and programs, or the ability to quickly acquire this knowledge.

Appointment to this role is subject to the successful completion of relevant pre-employment checks, which may include verification of the right to work in Australia, qualifications and a criminal history check. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Francine Muller via f.muller@uq.edu.au.

For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

Want to Apply?

We welcome applications from all individuals and are committed to an inclusive and accessible recruitment process. To be considered, please ensure you upload:

• Resume
• A cover letter summarising how your background aligns with the 'About You' section

Our strength as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent, particularly from Australia’s First Nations Peoples. If you require an alternative method to submit your application due to accessibility needs or personal circumstances, please contact talent@uq.edu.au.

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

Applications close 8th February 2026 at 11.00pm AEST (R-60519).

Posted: 31/01/2026