Day to day support for production applications and
systems.
Timely implementation of upgrades and releases.
Development and analysis to support the operational
requirements and mandates for production applications and
systems.
College:
College/School Information:
University Information:
The University of North Carolina Wilmington, the state's coastal
university, is dedicated to the integration of teaching, mentoring,
research and service. Widely acknowledged for its world-class
faculty and staff and continuously recognized at a national level
for scholarly excellence and affordability, UNCW offers a powerful
academic experience that stimulates creative inquiry and critical
thinking.
A public institution with nearly 18,000 students, UNCW offers a
full range of baccalaureate- and graduate-level programs, as well
as doctoral degrees in educational leadership, marine biology,
nursing practice and psychology; and many distance learning
options, including clinical research, an accelerated RN-to-BSN
program, an Executive M.B.A. program structured for working
professionals, and the nation's only bachelor's degree program
focused on coastal engineering.
The university's efforts to advance research and scholarly
activities have earned UNCW the elevated designation of "Doctoral
Universities: High Research Activity" institution (R2 University)
by the Carnegie Classification of Institutions of Higher
Education.
UNCW has been part of the University of North Carolina System since
1969.
Location of Workplace: Main UNCW Campus
Brief Summary of Work for this Position:
The primary role of this position is to serve as a forms developer
and enterprise application support specialist, with primary
responsibility for the Technology Inventory Management System
(TIMS) and Softdocs. The position is responsible for designing,
developing, testing, documenting, administering, and supporting
electronic forms, workflows, document management processes,
technology inventory processes, code, integrations, and related
business process solutions across UNCW.
The position provides technical support for enterprise
applications, low-code/no-code solutions, and business process
platforms, including Microsoft Power Platform, Microsoft 365,
SharePoint, TeamDynamix , DocuSign, Automic Applications Manager,
survey applications, emergency notification systems, AI interfaces
such as Microsoft Copilot, ERP-related applications, web service
APIs, reporting tools, and other applications acquired by the
university.
The position works with university departments to gather
requirements, may manage or participate in projects, document
project plans, and serve as the technical liaison between clients,
vendors, and ITS teams.
Minimum Education and Experience Requirements:
- Bachelor's degree.
- Four (4) years of related professional experience developing,
administering, and supporting enterprise applications, electronic
forms, workflow automation, document management systems, or related
business application solutions.
- Experience gathering business requirements, troubleshooting
technical issues, and supporting enterprise software
applications.
- Experience working collaboratively with technical and
non-technical stakeholders.
Preferred Education, Knowledge, Skills &
Experience:
- Experience working in a higher education environment.
- Experience with IT Service Management (ITSM) systems.
- Experience with project management tools and
methodologies.
Required Certifications or Licensures:
FTE: 1.0 FTE (40 hours per week)
Months Per Year: 12 Months
Work Days:
Work Hours:
Type of Position: Permanent
Anticipated Ending Date if Time-Limited:
Position Number: E1601
Job Posting Date: 08/21/2026
Posting Close Date: 08/31/2026
Number of Openings: Single Incumbent
Special Notes to Applicants:
PLEASE NOTE: This posting will close at 11:59PM
(Eastern time) on the posted closing date. To receive full
consideration, please be sure you have fully completed the entire
application, including the 'Work History' section before you apply
for this position. Applications must be submitted through the
online application system to be considered.
Eligibility for Employment:
Final candidates are subject to criminal & sex offender
background checks. Some vacancies also require credit or motor
vehicle checks. UNC Wilmington participates in E-Verify. Federal
law requires all employers to verify the identity and employment
eligibility of all persons hired to work in the United
States.
To apply, visit https://apptrkr.com/9780799"">https://jobs.uncw.edu/postings/40615
UNCW does not discriminate against any employee or applicant for
employment because of his or her race, sex (such as gender, gender
identity, marital status, childbirth, and pregnancy), age, color,
national origin (including ethnicity), religion, disability, sexual
orientation, political affiliation, veteran status, military
service member status, genetic information, or relationship to
other university constituents - except where sex, age, or ability
represent bona fide educational or occupational qualifications or
where marital status is a statutorily established eligibility
criterion for State funded employee benefit programs.
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