Our Job Post Completeness indicates how much vital information has been provided for this job listing. Academic Jobs has done the heavy lifting for you and summarized all the important aspects of this job to save you time.
Know Someone Great?
Help build our team with the best people you know.
Enter 1 or many referrals below.
Higher Ed Employee Referrals is only available for full job postings.
Requisition: [contact details available in the full listing]S Occupational Category (Staff Positions Only): Technical/Para-Professional Hiring Salary: Monthly-Staff Department: Business Technology Solutions General Requirements: Bachelor's degree in Business Administration, Information Technology, Communications, or related field. No experience required beyond degree. Prior experience in a customer-facing, administrative, or technology support role is desirable. Experience in a state institution of higher education is desirable.…
Additional education may be considered in lieu of experience. Nature & Purpose of Position/Usual Duties: Performs professional work receiving, processing, and routing technology project requests submitted to the Division of Information Technology. Ensures that every submission is acknowledged, documented, and directed through a consistent and transparent intake process. Primary Responsibilities (Staff Positions Only): Receives and logs incoming project requests, technology ideas, and service demand submissions through TeamDynamix or other designated intake platforms, ensuring all submissions are acknowledged promptly and accurately recorded. Contacts requestors to gather missing information, clarify submission details, and confirm that intake forms are complete prior to triage. Maintains the intake queue, monitors submission status, and ensures no requests are lost, stalled, or unacknowledged within established service windows. Communicates clearly and professionally with campus requestors regarding submission status, expected timelines, and next steps in the intake process. Assists in preparing request summaries and supporting materials for intake triage review sessions. Maintains intake documentation, templates, and knowledge resources in coordination with senior Project Intake Coordinator staff. Supports scheduling and logistics for intake and triage meetings. Ensures compliance with applicable institutional policies and divisional directives. Performs other related duties as assigned.
AcademicJobs.com is the premier platform to discover Sam Houston State jobs, connecting talented professionals with rewarding career opportunities at one of Texas’ leading public universities. Sam Houston State University (SHSU), located in Huntsville, Texas, is renowned for its commitment to academic excellence and innovative programs, making SHSU uni jobs highly appealing to academics and professionals globally. SHSU careers offer a dynamic and supportive environment for individuals to thrive. SHSU university careers span a diverse range of disciplines, reflecting the university’s key areas of academic specialization, including criminal justice, education, business, agriculture, and health sciences. Employment SHSU includes roles such as faculty instructors, research fellows, lecturers, and professional staff positions, catering to various expertise levels. For those pursuing SHSU jobs Huntsville, the university’s vibrant campus provides a collaborative workplace in a historic and growing community north of Houston. SHSU vacancies and job postings are showcased on AcademicJobs.com, where candidates can explore opportunities in teaching, applied research, and administrative roles. Jobs at SHSU cover fields like forensic science, kinesiology, and cybersecurity, aligning with the university’s mission to prepare students for meaningful careers and societal impact. Each SHSU vacancy is an opportunity to contribute to a transformative academic community dedicated to student success. Sam Houston State University Employment Opportunities are extensive, with SHSU job Opportunities ranging from academic faculty to technical and operational roles. An SHSU Career offers the chance to join an institution that values diversity, innovation, and community engagement. SHSU uni openings are regularly updated on AcademicJobs.com, ensuring access to the latest SHSU vacancies. Jobs at SHSU uni are ideal for those passionate about advancing education and regional progress. SHSU job postings include positions in psychology, mass communication, and professional services such as student services and IT support. SHSU Employment through AcademicJobs.com connects talented individuals with SHSU Uni vacancies, providing a seamless pathway to join a forward-thinking university driving progress in Texas and beyond.
