"Project Manager, Positive Psychology Programs"

Job Description Summary

As Project Manager, you will oversee the planning and delivery of our resilience programs for various clients. You will be a key person to manage logistics, interface with clients, and coordinate curriculum development and production of training program materials. You will be involved in all phases of the process from planning to implementation to follow up, working both independently and collaboratively. Additionally, you will help develop processes and systems to improve efficiency and effectiveness in the management of the programs. This position reports to both the Director of Training Programs and the Executive Director.

Our mission at the University of Pennsylvania's Positive Psychology Center is to enable people to lead more productive, satisfying, and meaningful lives by delivering state-of-the-art, evidence-based positive psychology and resilience training programs to a variety of organizations. More than 1 million people around the world have attended our programs, which have demonstrated benefits to mental health and well-being.

We are a highly collaborative team of can-do and high-energy people who are dedicated to disseminating these life-changing programs to educators, health care professionals, law enforcement, the military, corporate employees, professional sports teams, and more.

We are looking for a like-minded, team-oriented person to join us and play a central role in our programs. This is an excellent opportunity for someone who is eager to make a difference, learn new skills, and take on responsibilities in a fast-paced, entrepreneurial environment.

To learn more about our work: http://www.pennresilienceprogram.org/

Key Responsibilities

• Project management: Take the lead in planning and organizing programs, under the guidance of subject matter experts. Liaise with clients, program trainers, and vendors (e.g., shipping, hotels, printing services, etc.). Communicate with project management team to ensure progress on deliverables meets the team's, client's, and cross-clients' timelines. Organize and summarize client information collected via client discussions, online surveys, and client research. Revise and manage distribution of training program materials. Coordinate on-site and virtual program logistics with training team, client, participants, and training venue staff, such as travel arrangements, room setup, and technology requirements. Attend and manage all on-site and virtual training programs and logistics, typically 1-5 days in length. Travel required for on-site delivery. Handle hiring, payment, and travel reimbursement of training team through Workday and Concur. Manage post-program follow up, including analysis and reporting of participant satisfaction surveys, process trainer compensation and travel expense reimbursements, and track expenses.
• Curriculum management: Support our team's subject matter experts as they carry out curriculum development, customization, and updates for clients. Update program materials including PowerPoint presentations, participant handouts, and training schedules. Coordinate with our project management team to ensure content changes are incorporated into future programs. Develop a deep understanding of the scientific literature and craft summary reports to inform our subject matter expert team.
• Other: Recruit, hire, train, and supervise student workers. Manage social media to educate people about our Center and Positive Psychology. Coordinate supplies purchasing through Ben Buys and purchase orders. Assist with new business development as needed, which can include presentation support, client research, client proposals, expense research for budget development, and other tasks.

Qualifications

• A resume and cover letter are required.
• Bachelor's degree is required. A background in psychology is preferred.
• 3 to 5 years of relevant professional experience, e.g. project management, program management, or other fields is required, or equivalent combination of education and experience.

Skills

• Excellent organizing abilities, with a strong attention to detail and process.
• Proven ability to plan, manage, and prioritize multiple projects simultaneously in a fast-paced environment and meet deadlines.
• Excellent verbal and written communication skills.
• Experience writing and editing client-facing material, checking content for proper grammar, spelling, and punctuation, as well as consistency of visual elements, and attaining high quality written content.
• Excellent interpersonal skills.
• Proven ability to thrive under time pressure and workload.
• Strong competence in MS Office, particularly MS PowerPoint.

Qualities

• Strong sense of mission and interest in positive psychology.
• High standard of professionalism, excellence, and accountability.
• Creative and flexible thinker who is able to contribute ideas and constructive feedback in real-time.
• Proven ability to work as a collaborative member of a team that includes dual and remote leadership, remote teammates, and part-time support.
• Proven ability to work with a wide range of stakeholders including client leadership, vendors, and colleagues across the organization.
• Energized by a fast-paced work environment where mid-course corrections happen quickly and frequently.
• Energized by creative work environment with a consistent focus on improvement of both process and materials.
• Ability to work nights and weekends, as needed.
• Ability to travel as needed for program delivery, typically 1-5 days in length.

Preferred but not required: Prior experience in a client-facing role, Prior experience with Adobe design software, Prior experience with online survey software.

Job Location: Philadelphia, Pennsylvania. Department / School: School of Arts and Sciences. Pay Range: $57,500.00 - $62,000.00 Annual Rate.