"Project/Program Coordinator - Infectious Diseases"

Position Summary

The Behavioral Health Coordinator will support the implementation of Project ARK/WashU School of Medicine Infectious Diseases (WUID) Behavioral Health programming and duties. The Behavioral Health Coordinator will be involved in both direct service delivery and administrative activities with the Behavioral Health Program at WUID. The Behavioral Health Coordinator will assist clients with scheduling and follow-up care for psychiatric services in collaboration with the Department of Psychiatry, and provide supportive services and referrals to community resources. The Behavioral Health Coordinator will work closely with the Project ARK/WUID Behavioral Health team to ensure delivery of Behavioral Health services.

Job Description

Primary Duties & Responsibilities:

• Support patient access to behavioral health services through coordination with the Department of Psychiatry, WUID Pharmacy, and WUID care team.
• Improve program efficiency by collaborating with the WUID care team to ensure patient engagement and retention.
• Maintain comprehensive documentation of behavioral health referral services and develop quarterly reports detailing behavioral health referrals and engagement.
• Assist with evaluation of program outcomes in partnership with the Behavioral Health Manager and Quality Improvement team.
• Identify trends related to utilization of behavioral health services and propose solutions to improve patient outcomes.
• Support patient retention in clinic services through collaboration with WUID retention team and partner agencies.
• Work closely with Behavioral Health Program Manager to develop a referral network with substance use treatment providers throughout the service area.
• Support patient access into outside substance use treatment services, as needed, through collaborative partnership with treatment agency contacts.
• Foster a spirit of teamwork and collaboration and excellent customer service.
• Maintain required HIPAA compliance, skills/competencies and participate in staff trainings and meetings, continuing education, and cross-training programs according to established standards and WashU policies.
• Perform other duties as assigned to support the WUID Behavioral Health Program.

Working Conditions:

Job Location/Working Conditions:
Normal office environment.
Ability to travel to various on- and off-campus locations.

Physical Effort:
Typically sitting at a desk or table.
Repetitive wrist, hand or finger movement.

Equipment:
Office equipment.

Required Qualifications

Education:
Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:
No specific certification/professional license is required for this position.

Work Experience:
Relevant Experience (3 Years)

Skills:
Not Applicable

Driver's License:
A driver's license is not required for this position.

Preferred Qualifications

Education:
Master's degree

Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:
No additional work experience unless stated elsewhere in the job posting.

Skills:
Communication, Deadline Management, High Accuracy, Organizing, Prioritization, Stress Management, Work Efficiency, Working Independently, Workload Management

Grade

G10

Salary Range

$49,700.00 - $82,100.00 / Annually