"Quality and Evaluation Officer"

PRIMARY DETAIL

• Salary: $99,161 - $109,457 per annum (HEW 6), plus 17% employer's superannuation contribution and annual leave loading
• Full-time (35 hours per week), fixed-term appointment until 21 May 2027.
• Macquarie University, Wallumattagal Campus, North Ryde
• Hybrid/ flexible work arrangements may be considered subject to discussion with the hiring manager.

Shape educational excellence through quality assurance, evaluation, and continuous improvement.

Are you passionate about improving educational outcomes through evidence-based evaluation and quality assurance? Macquarie University is seeking a Quality and Evaluation Officer to play a pivotal role in supporting the continuous improvement of education delivery across the University.

In this role, you'll work at the intersection of data, quality processes, and educational practice, collaborating with academic and professional colleagues to ensure our programs meet the highest standards. You'll contribute to meaningful work that directly informs decision-making, enhances student learning experiences, and shapes the future of education at Macquarie.

This is an opportunity to bring your curiosity, analytical skills, and commitment to quality into a collaborative team environment where your contributions will have genuine and lasting impact.

About the Role

As a Quality and Evaluation Officer, you will provide essential support across all domains of educational quality, including Programs & Pathways, Teaching Quality and Student Experience, and Curriculum Quality. Working as part of a shared pool of staff, you will support the Manager and Leads in delivering quality assurance processes, data collection and analysis, and the implementation of quality improvement initiatives.

Key responsibilities include:

• Support in the development, implementation, and maintenance of quality assurance processes across all domains (Programs and Pathways; Teaching Quality and Student Experience; Curriculum Quality), ensuring alignment with the University's strategic objectives and regulatory requirements.
• Support data collection, analysis, and reporting activities related to educational quality, providing accurate and timely information to inform decision-making and quality improvement initiatives.
• Collaborate with academic and professional staff to gather feedback, identify areas for improvement, and support the implementation of strategies to enhance educational quality.
• Contribute to the development and delivery of support materials and workshops for academic and professional staff on quality assurance processes, standards, and best practices.
• Undertake regular reviews, audits, and assessments of educational quality processes to support the identification of good practices and areas for improvement.
• Develop and maintain governance documentation, including reports, guidelines, and processes related to quality assurance and evaluation.

About Us

This position sits within the Office of the Pro Vice-Chancellor of Education and contributes to continuous improvement of education delivery at Macquarie University. Alongside the Macquarie University Academy, Macquarie University College, Graduate Futures, Access and Widening Participation teams, the Curriculum, Quality Solutions and Support team is focussed on providing experiences for students, staff and prospective students that are at the highest standards of excellence and supporting the University’s mission to deliver benefit, service and engagement.

About You

You are a curious and detail-oriented professional with a background in evaluative approaches and practices. You thrive in collaborative environments and are motivated by the opportunity to drive continuous improvement. Your analytical mindset, combined with strong communication skills, enables you to translate data into actionable insights and work effectively with diverse stakeholders. You value quality, transparency, equity, and collaboration, and you're ready to contribute to work that directly enhances educational practices and student learning outcomes.

Selection Criteria:

• A tertiary qualification in a relevant field.
• Experience in supporting quality assurance processes within a higher education context.
• Proficiency in data collection, analysis, and reporting.
• Strong attention to detail and organisational skills, with the ability to manage multiple stakeholders, tasks and deadlines.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with a diverse range of stakeholders.
• Strong problem-solving skills and the ability to use data to inform decision-making and drive improvements.

Note: Appointment is subject to a criminal history check. A Working with Children Check is desirable.

How to Apply

To be considered, please apply online with your CV and a cover letter (no more than 2 pages) outlining how your experience aligns with each of the selection criteria (above).

Applications Close: Monday 6 April 2026 at 11.59 p.m. (AEST)

*** Applications will be reviewed as they are received, and we reserve the right to progress or decline an application prior to the application closing date. We also reserve the right to close the advertisement early if a sufficient number of qualified applicants is received.***

For enquiries about the role, please contact Myff Sharp - Head, Operations and Strategic Delivery at myffanwy.sharp@mq.edu.au