Reception Apprentice

Join a World-Leading Research Institute and Elevate Your Career

Are you ready to launch your career in a dynamic, supportive, and inspiring environment? The VPD-Heart & Lung Research Institute is seeking a motivated and enthusiastic Reception Apprentice to join our Building Services Team at the state-of-the-art Victor Phillip Dahdaleh Heart & Lung Research Institute (VPD-HLRI).

Opened in April 2022, the VPD-HLRI is at the forefront of global research, bringing together the NHS, academia, industry, and charities to tackle cardiovascular and respiratory diseases - some of the world's biggest health challenges. Our institute is home to around 450 staff, cutting-edge laboratories, a Clinical Research Facility (CRF), modern office spaces, and a variety of seminar and conference rooms.

The Role

As a Reception Apprentice, you will be a key part of our front-of-house team, providing a friendly and professional welcome to visitors, staff, and collaborators. Working alongside experienced colleagues, you will gain hands-on experience and develop essential skills while studying towards a nationally recognised qualification.

Your responsibilities will include:

• Delivering excellent customer service at our busy reception desk
• Greeting and assisting visitors, staff, and researchers
• Managing bookings for meeting and conference rooms
• Handling phone and email enquiries efficiently
• Supporting the Building Services Team with general administrative tasks

What we're looking for

Skills: Basic computer literacy (Word, Excel, Outlook), strong organisation, communication, and time management skills

Attributes: Excellent attention to detail, willingness to learn and take responsibility for your own development, ability to follow instructions and work as part of a team

What we offer

Practical Experience: Work alongside experienced staff in a world-class research environment

Professional Development: Full support and training from the department and regular workplace visits from your dedicated Assessor

Career Progression: Gain a Customer Service Level 2 apprenticeship and valuable experience to kickstart your career

How to apply

Applications for this apprenticeship are managed by our training provider, Cambridge Regional College. If you are passionate about customer service and eager to contribute to improving cardiovascular and lung health for everyone, we want to hear from you!

To apply please click on the following link - https://www.findapprenticeship.service.gov.uk/apprenticeship/VAC1000337856

Fixed-term: 18 months.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.

Please quote reference RC46996 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.