Job Title
Records and Digital Engagement Specialist
Agency
Texas A&M University - Corpus Christi
Department
Office Of The Registrar
Proposed Minimum Salary
Commensurate
Job Location
Corpus Christi, Texas
Job Type
Staff
Job Description
TAMU-CC is a dynamic university designated as both a
Hispanic-Serving Institution (HSI) and Minority-Serving Institution
(MSI) with approximately 11,000 students from 47 states and 54
foreign nations. We employ over 1,400 full-time and 2,000 part-time
Islanders (including students/GAs). The University attracts highly
talented faculty and staff and offers an array of undergraduate and
graduate degrees, including doctoral programs. As a member of the
Texas A&M University System, TAMU-CC benefits from a range of
resources, increased visibility and influence, and opportunities to
collaborate in mutually beneficial ways with peers across member
institutions and associated agencies.
TAMU-CC's beautiful campus is located on a 240-acre island on
Corpus Christi Bay and was ranked #1 College by the Sea by Best
College Reviews. Our natural setting is enhanced by its modern,
attractive, and state-of-the-art classroom buildings and support
facilities.
PURPOSE
The Records and Digital Engagement Specialist, under general
supervision, primary purpose is to set up, control, and maintain
University files. This position assists in developing and updating
records, as well as departmental and university policies and
procedures. This position is also responsible for the graphic
design of various marketing electronic and physical deliverables to
be used for various campaigns along with the management of
departmental webpages and social media accounts.
DESCRIPTION
Functional Area 1: Operations
Percent Effort: 45%
- Create an effective and efficient student-centered,
service-oriented atmosphere and provide excellent customer service.
This includes, but not limited to, answering the telephone
promptly; processing students' changes to the student records
accurately and timely.
Answer multi-line telephones and troubleshoot any issues
presented by callers.
Ensures compliance with academic, regulatory requirements,
including adherence to FERPA guidelines, accuracy, timeliness, and
student-centered professionalism.
Provide assistance with registration, transcripts, enrollment
certifications and verifications, and end of term processes.
Functional Area 2: Marketing, Communications & Digital
Engagement
Percent Effort: 35%
- Serve as the liaison for Marketing and Communications on behalf
of the Registrar's Office.
- Assist in promotion and placement of stories with appropriate
electronic media, including approved social media ventures.
- Assist in the development, design and updates of the Registrar
web pages.
- Create, implement, research, and maintain e-marketing
initiatives to better communicate with customer bases, via email
marketing, social media, virtual environments, etc.
- Deploy and maintain ongoing efforts for optimized, strategic,
branded presences in select social media. Monitor brand mention
with a focus on developing, connecting, and engaging with strong
communities with a dedicated and responsive outreach.
- Create/design graphics for use in various communication
populations for use in marketing campaigns.
- Regularly update department webpages with up-to-date
information and documents.
- Create email/text messages templates for the communication of
important information and deadlines.
- Collaborate with partners across campus to successfully execute
campaigns.
Functional Area 3: Administrative Support
Percent Effort: 20%
- Assist with commencement, and Registrar related events
throughout the year.
- Assist Associate Registrar with special projects and perform
other duties as assigned.
QUALIFICATIONS
- Associate's degree in applicable field.
- Three (3) years of related experience.
- Additional experience may be used as a substitute for the
minimum education requirement:
- High School Diploma or GED and five (5) years of related
experience
- Excellent written, verbal, and interpersonal communication
skills to be able to communicate effectively in a positive,
courteous, professional manner with varying population of customers
in person, telephone, or e-mail.
- Self-motivated, self-directed, and has excellent attention to
detail.
- Ability to work outside regular business hours and weekends as
needed for commencement and University programs.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Communication or related field.
- Experience in admissions and records in higher education.
- Working knowledge of Banner Student Information System.
- Experience with Adobe Suite or Canva
- Experience with Mongoose Cadence engagement platform
Up to $17.93 Hourly (Up to $37,437.84 Annually,
Approximately)
NOTE: Employment may be impacted by the Presidential
proclamation issued on September 19, 2025 and the moratorium issued
by Texas Governor Abbott on January 27, 2026.
BENEFITS (rules, policies, eligibility apply)
From our generous benefits package
and professional development opportunities, to our retirement
programs and our commitment to service excellence, the Island
University is an engaging and rewarding place to work.
INSURANCE:
- Medical$0 - $30 per month for Employee Only coverage after
university contribution ($920 value).Up to 83% of premium covered
by the university:Employee and SpouseEmployee and ChildrenEmployee
and Family coverage
- Dental & Vision
- Life Insurance, Accidental D&D, Long Term Disability,
Flexible Spending Account and Day Care Spending Account
DUAL CAREER PARTNER
PROGRAM
ON-CAMPUS WELLNESS
OPPORTUNITIES
Work Life
Solutions:
- Counseling, Work Life Assistance, Financial Resources, and
Legal Resources
Tuition
Benefits:
- Public Loan Forgiveness
- Book scholarships
- 100% tuition coverage for up to 18 credit hours per fiscal year
(other rules may apply).
Retirement:
- Teacher Retirement System of Texas (TRS) or Optional Retirement
Plan (ORP)
- Voluntary Tax Deferred Account/Deferred Compensation Plan
Time
Off:
- 8+ hours of vacation paid time off every month.
- 8 hours of sick leave time off every month.
- 8 hours of paid time off for Birthday leave.
- 12-15 paid holidays each year.
All positions are security-sensitive. Applicants are subject to a
criminal history investigation, and employment is contingent upon
the institution's verification of credentials and/or other
information required by the institution's procedures, including the
completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
To apply, visit https://tamus.wd1.myworkdayjobs.com/en-US/TAMUCC_External/job/Corpus-Christi-TX/Records-and-Digital-Engagement-Specialist_R-097486-1
je-5fc1b6a4f214488281145867d63e994a
