"Registrar’s Office Assistant"

About the Law School

Founded in 1887, Cornell Law School is a top-tier law school. We offer a 3-year JD program for about 200 students per class, a one-year LLM program for about 120 students from countries throughout the world, and a doctoral (JSD) program for about 2-3 new students per year. Cornell Law School has 41 tenured and tenure-track faculty, including 20 with chaired faculty positions; and 15 clinical professors in the legal research and writing program and in clinics at the local, national, and international level. Our faculty is consistently ranked among the top in the country for scholarly productivity and influence, and has pre-eminence in many areas, including quantitative and qualitative empirical legal studies, international and comparative law, and robust doctrinal scholarship in core fields. Our school is committed to being recognized as the leader among law schools at combining inspiring theoretical, doctrinal, and experiential teaching with cutting-edge scholarship in a supportive, intellectually rich community, so that our graduates can achieve excellence in all facets of the legal profession.

The Opportunity

The Registrar’s Office Assistant supports a range of complex administrative and technical tasks related to student records, course and enrollment management, and exams. The role ensures accurate communication of information in alignment with university and school policies. It also serves as the first point of contact for the Registrar’s Office, providing guidance and support to students and other visitors.

Key Responsibilities

Customer Service & Administrative Support

• Serve as the initial point of contact for the Registrar’s Office, triaging questions from students, faculty, staff, and the public via email, in person, and phone.
• Manage the Law Registrar email account, screening inquiries and responding or referring as appropriate.
• Assist with room reservations, makeup class scheduling, academic review sessions, course information maintenance, and tracking student course enrollments.
• Communicate with faculty, staff, and students regarding classroom assignments.
• Process incoming and outgoing mail.
• Process student enrollment-related forms such as supervised writing/teaching forms, directed readings, and petitions.
• Coordinate with other offices across the Law School - including Facilities, IT, etc.

Exam Support

• Support all aspects of exam preparation, administration, and processing.
• Order and manage exam-related supplies.
• Help students resolve exam-related issues.

Other Responsibilities

• Maintain and update the Law School website.
• Assist with the maintenance and security of student records, ensuring accurate and secure data entry.
• Support the course evaluation process as needed.
• Serve as back-up to the Academic Services Assistant and Enrollment Services Assistant.

This full-time (39 hours/week) Endowed College position is based in Ithaca, NY and is fully on-site. It is a one-year term appointment. Core hours are Monday through Friday, 8:00 AM to 4:30 PM.

What We Need

A resume and cover letter are required for further consideration.

• Associate’s degree and 2-4 years of relevant experience, or an equivalent combination of education and experience.
• Ability to handle highly confidential information and work effectively under pressure in a fast-paced, team-oriented environment.
• Strong ability to manage multiple tasks with competing deadlines and prioritize simultaneous projects.
• Exceptional attention to detail.
• Excellent written and oral communication skills.
• Strong organizational, planning, time management, and interpersonal skills, with a customer-focused service orientation.
• Ability to manage high work volumes during peak periods.
• Sound judgment and effective problem-solving skills.
• Ability to build and maintain inclusive working relationships with students, faculty, staff, and community members.
• Proficiency in Microsoft Office Suite and strong aptitude for documentation.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

• Familiarity with university policies and procedures, including the functions of the Registrar’s Office at both the university and Law School levels.
• Experience using PeopleSoft, 25Live, Exam4, and Canvas.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo.

University Job Title: Student Services Asst III

Job Family: Student Services

Level: C

Pay Rate Type: Hourly

Pay Range: $24.30 - $26.79

Remote Option Availability: Onsite

Company: Endowed