Virginia Commonwealth University

Registrar Services Assistant

Closes: Oct 19, 2026

Salary: $14 per hour

Unit: Office of Strategic Enrollment Management

Department: Office of the Univ Registrar

Department Summary: VCU’s Office of the University Registrar (OUR) is actively searching for a Registrar Services Assistant. The Registrar Services Assistant is a part-time, hourly position that provides general support to the Registrar Services Coordinator and helps ensure smooth daily operations in the Office of the University Registrar. This position assists with a variety of tasks related to student records, registration, transcripts and enrollment services.

Duties & Responsibilities:

Serving as an initial point of contact for customers such as students, faculty, and staff by answering phones and responding to department emails

In-person customer service including greeting and assisting walk-in visitors to the Office of the University Registrar

Scanning and filing documents in using the appropriate record systems.

Ensure information is handled in a confidential and professional manner in line with university policies and FERPA regulations.

Other administrative duties as assigned duties. The assistant will also help ensure information is handled in a confidential and professional manner in line with university policies and Family Educational Rights and Privacy Act (FERPA) regulations.

Work days/hours:

Availability required Monday – Friday, between 8:00 AM and 5:00 PM, based on departmental needs
This is fully in-person role with no flexibility for remote work.

Qualifications:

Minimum Qualifications

High school diploma or equivalent
Strong communication and customer service skills
Proficiency with Microsoft Office (Word, Excel, Outlook) or Google Workspace
Ability to manage multiple tasks and maintain attention to detail
Ability to handle large volumes of calls in a friendly and professional manner
Ability to organize and prioritize workload efficiently and in a timely manner, in order to complete job responsibilities
Dependable, punctual, and capable of working independently or as part of a team
Demonstrated ability to maintain confidentiality and exercise sound judgment
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Preferred Qualifications

Experience in a higher education or administrative office setting
Familiarity with student information systems (e.g., Banner, PeopleSoft, etc.)

Salary Range: $13.77

Benefits : All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status: Non-Exempt

Hours per Week: 20

Restricted Position: No

ORP Eligible: No

Flexible Work Arrangement: Fully Onsite

University Job Title: 35111N - Coordinator SS 1

Position Opens: 8/11/2026

Position Closes: 8/25/26 at 11:55PM

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About the employer

Virginia Commonwealth University

3.5 Star Employer Ranking

AcademicJobs.com is the premier platform to discover VCU jobs, connecting talented professionals with exceptional career opportunities at one of Virginia’s leading public research universities. Virginia Commonwealth University (VCU), located in Richmond, Virginia, is renowned for its innovative research and commitment to community engagement, making VCU uni jobs highly sought after by academics and professionals globally. VCU careers offer a dynamic and inclusive environment for individuals to thrive. VCU university careers span a diverse range of disciplines, reflecting the university’s key areas of academic specialization, including health sciences, arts, engineering, social work, and public policy. Employment VCU includes roles such as professors, research fellows, lecturers, and professional staff positions, catering to various expertise levels. For those pursuing VCU jobs Richmond, the university’s urban campuses provide a collaborative workplace in a vibrant and historically rich city. VCU vacancies and job postings are showcased on AcademicJobs.com, where candidates can explore opportunities in teaching, groundbreaking research, and administrative roles. Jobs at VCU cover fields like biomedical research, visual arts, and urban planning, aligning with the university’s mission to address societal challenges through innovation and creativity. Each VCU vacancy is an opportunity to contribute to impactful projects within a supportive academic community. VCU Employment Opportunities are extensive, with VCU job Opportunities ranging from academic faculty to technical and operational roles. A VCU Career offers the chance to join an institution that values diversity, equity, and community impact. VCU uni openings are regularly updated on AcademicJobs.com, ensuring access to the latest VCU vacancies. Jobs at VCU uni are ideal for those passionate about advancing knowledge and community well-being. VCU job postings include positions in nursing, psychology, and professional services such as IT and student support. VCU Employment through AcademicJobs.com connects talented individuals with VCU Uni vacancies, providing a seamless pathway to join a forward-thinking university driving progress in Virginia and beyond.

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Registrar Services Assistant