Monitor and respond to Registrar’s Desk emails
Know general rules, regulations, and policies of the university
and disseminate relevant information to all constituencies of the
campus community
Handle a wide range of transactions for students and
faculty
Maintain electronic filing of academic forms
Maintain budget and handle credit card payments, check
requests, and deposits
Order office supplies
Transcripts
- Process requests for academic transcripts
- Maintain electronic file of transcript requests
- Monitor Parchment for transcript requests, perform student
record research, provide legacy transcripts as needed, and work
with Parchment to resolve any issues
Transfer Credit and Credit by Examination Evaluation
- Evaluate transcripts and credit by examination scores and draft
transfer credit and dual credit evaluations in accordance with the
transfer guidelines
- Work with department chairs in assessing new transfer
courses
- Build and maintain the articulation tables in Banner
- Support the annual review of Virginia Community College System
courses for transfer purposes
Course Schedule and Catalog
- Build and maintain courses and course schedules in Banner
- Coordinate with departments and faculty and implement any
changes in the course schedule including changes in academic space
needed
- Update and maintain schedule-related documentation
- Assist in making edits to the academic catalog
- Review the catalog for changes, approved new courses, and
approved new curriculum changes and implement those updates in the
schedule
Student Enrollment Verifications
- Provide enrollment certifications to students and parents for
ID renewals, health insurance, and other needs
- Process National Student Clearinghouse (NSC) enrollment
verifications
- Provide instructions for online access through the Hollins
Information System (HIS)
Maintenance of Student Records
- Major/minor declarations – accept major and minor declarations
and enter information in student records
- Registrations – assist with those for athletes, theatre, summer
reading, and other students
- Enter academic probation and dean’s list notations in
Banner
- Enter placement test scores for incoming students in
Banner
- Maintain electronic files of documents received
Grades
- Enter incomplete grades for all terms
- Process grade changes for all terms
- Send final grades to other colleges’ registrars offices as
needed
Loan Deferments
- Collect and process verifications through the clearinghouse and
other loan agencies
- Maintain current file of certifications processed and answer
inquiries from parents and students
Position Qualifications
Successful applicants must have the following qualifications and
experience:
- Bachelor’s degree
- Minimum of one year of relevant experience
- Database/reporting experience
- Microsoft Office proficiency, particularly Outlook, Word, and
Excel
- Excellent oral and written communication, customer service,
detail, and accuracy skills
- Strong problem-solving and critical thinking skills
- Demonstrated organizational and planning skills to set
priorities and meet deadlines
- Ability to work effectively independently and as a member of a
team in a fast-paced environment
- Abilities to take direction, use discretion, maintain
confidentiality, and exhibit a high degree of professionalism and
responsiveness in daily interactions with a broad range of
stakeholders
Preferred candidates will have the following:
- Experience with student information systems such as Ellucian
Banner
- Minimum of one year of related experience in higher education
in registrar or student services roles
- Knowledge of FERPA guidelines
Application Process
Qualified candidates should submit a cover letter and resume to
hollinshr@hollins.edu . Candidates are encouraged to comment in
their cover letter on how their contributions will further the
university’s efforts to ensure the success and inclusion of all
members of its community. Review of applications will begin
immediately and will continue until the position is filled.
Semi-final candidates will be asked to submit contact information
for three references. The salary range for this position is
$17-$19/hour, and the pay offered will be based on the selected
candidate’s experience and qualifications. Once the selected
candidate accepts a contingent employment offer, a criminal history
background check will be conducted. Previous applicants need not
apply.
About Hollins
Hollins University is dedicated to academic excellence, creativity,
belonging, and preparing students for lives of purpose. Hollins
provides an outstanding and academically rigorous undergraduate
liberal arts education for women and entrepreneurial and innovative
graduate programs for all in a gender-inclusive environment. The
university promotes opportunities for research, study abroad, and
leadership training, and offers real-world experience through
global internships supported by an extensive alumnae/i
network.
Hollins University is committed to providing equal opportunity in
employment and education to all employees, students, and
applicants. No employee, student, or applicant shall be
discriminated against or harassed on the basis of race, color,
natural or protective hairstyles, age, sex, sexual orientation,
religion, ethnic origin or characteristics, national origin or
shared ancestry, veteran status, physical or mental disability,
pregnancy (including lactation, childbirth, or related medical
conditions), genetic information, military status (including active
duty service members, reserve service members, and dependents),
membership in Uniformed Services, or any other category protected
by applicable state and federal laws.
Visit www.hollins.edu for
more information. 
