Assist the Registrar Services Coordinator with managing the
main office email inbox as assigned, including responding to
inquiries related to enrollment, degree verifications, and transfer
college reports, as well as processing data entry for student
Intent to Graduate submissions.
Process transcript and diploma orders through Parchment,
ensuring timely and accurate delivery.
Manage the registration process for all contract courses,
including directed studies, Performing Arts production projects and
practica, and Thesis registration.
Process verification requests from the National Student
Clearinghouse that require manual research.
Receive and process requests for supplemental classroom
reservations.
Facilitate course withdrawals by reviewing and processing
student requests according to institutional policies.
Assist the Advising Services Coordinator with student major and
minor requests, guiding students through the major change approval
process and updating our student information system.
Maintain confidentiality and accuracy in handling student
records in compliance with institutional and FERPA
regulations.
Complete special projects and administrative duties as
assigned, which may include assistance with degree clearance,
course schedule data entry, and administrative student registration
for special programs.
QUALIFICATIONS - Qualifications are deemed required or
preferred and represent what is needed to effectively perform the
job.
- Associate's Degree required, Bachelor's Degree preferred
- 1-2 years of experience in higher education administration
required
KNOWLEDGE, SKILLS, AND ABILITIES - This may be
representative but not all-inclusive of the knowledge, skills, and
abilities commonly associated with the job.
- Must be computer literate with proficiency and working
knowledge of Microsoft Word/Google Docs and Excel/Google
Sheets.
- Experience working with a student information system or similar
database system.
- Experience working with students directly in a customer service
capacity.
PHYSICAL ABILITIES - Activities commonly associated
with the performance of the functions of this job. The physical
demands described below are representative of those that an
employee must meet to perform the essential functions of this job
successfully. Reasonable accommodations may be made to enable
individuals with disabilities to perform essential functions.
- This position is generally sedentary in nature; movement
throughout the area is required from time to time.
- The ability to have continuous oral and written communication
with prospective students and
families, co-workers, and supervisors is essential.
- Repetitive movements, occasional lifting of up to 10 pounds,
reaching, lifting, stooping, and the ability to read a computer
screen and read fine print will be expected.
WORK ENVIRONMENT - Environmental or atmospheric
conditions commonly associated with the performance of the
functions of this job.
Disclaimer: This job description in no way states or implies
that these are the only duties to be performed by the employee
occupying this position. Employees may be required to follow other
job-related instructions and to perform other job-related duties as
requested, subject to all applicable state and federal laws.
Certain job duties described herein may be subject to possible
modification in accordance with applicable state and federal
laws.
COMPENSATION
Compensation for this position is between $25.00 to $30.00 hourly,
commensurate with experience.
Grade of Position: 23-06NE
Employment Category: Casual (Fixed Term)
..
Scheduled Weekly Hours: 36.25
In addition to a competitive salary, Emerson College is committed
to the health and well-being of our employees and family members.
We offer a generous benefits package to regular staff scheduled to
work 20+ hours per week.
Emerson Employment
Categories influence work schedules, benefits eligibility,
and time off policies. Benefits include outstanding health plans
with limited out-of-pocket expenses, dental plans, generous
time-off programs, and a 403(b) retirement benefit with a 9%
employer contribution once eligible. Additional benefits, such as
life and disability coverage as well as commuter offerings, are
available.
Please refer to our
benefits
website for a full list of benefits and eligibility
requirements.
To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Registrar-Staff-Assistant_JR008867
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