REGISTRAR SUPPORT ASSISTANT II
HAROLD WASHINGTON COLLEGE
CITY COLLEGES OF CHICAGO
Harold Washington College is seeking a Registrar Support Assistant
II. Reporting to the Registrar or Assistant Registrar, a Registrar
Support Assistant II reviews student transcripts from institutions
of higher education to match credit courses to CCCs courses for the
transfer of eligible credits to the academic records of students
transferring into and/or attending CCC.
Harold Washington College is proud to be a member of the Caring
Campus network. Caring Campus is a model of professional
development that works to implement strong and consistent
behavioral commitments for all employees in regard to how they
interact with students. As a result of this work, employees become
engaged with students on a level that has not occurred before. The
core benefit of this work is making a connection with students,
many of whom have not had an adult who has cared about them in an
educational system.
Registrar Support Assistant II positions apply established
processes and procedures and use the Transfer Evaluation Systems
(TES) and Campus Solutions (CS9) in the performance of duties;
post/enter transfer credits onto (CS9) to update student records;
and assist in maintaining the accuracy of the TES database. Some
positions maintain the college's year-round course schedule in
coordination with the Registrar and the Office of Instruction. The
Registrar Support Assistant II also performs duties to support the
day-to-day activities of the Registrars Office. Performs related
duties as required.
ESSENTIAL DUTIES
- Reviews official college transcripts to become familiar with
grade key/legend and to ensure transcripts meet eligibility
guidelines for acceptance and evaluation.
Navigates TES using a multi-step process to comparatively
review course descriptions and identify whether an equivalency
(i.e. rule) exists matching external courses with equivalent CCC
courses.
Checks if identified equivalency is current and accurate by
comparing course descriptions; informs supervisor of any issues or
discrepancies between the external course and the CCC
equivalency.
Identifies potential new equivalencies when no rule/equivalency
exists for a course. Applies set procedures including comparatively
evaluating CCC and external course descriptions in TES for
similarities and reviewing catalogs/ course descriptions from other
institutions.
Proposes new or amended transfer credit rules based on
comparative evaluations. Submits recommendations for review and
approval along with support documentation based on established
district and departmental procedures.
Informs supervisor of need to build new records in TES for
courses that are not in the database.
Posts approved transfer credit evaluations onto student
records. Uses CS9 to enter, merge, and upload data onto student
records; verifies data from TES system matches data in CS9
records.
Posts placements test waivers in CS9 including foundational
English and Math courses on transcripts in compliance with CCC
policies.
Responds to inquiries and explains results of transcript
evaluations and the transferable credits applied to student
accounts. Escalates inquiries to supervisor for final resolution as
needed.
Self-audits work to check for accuracy of data entry and ensure
that posted equivalencies and credits are accurately reflected in
students academic records.
Participates in ongoing training to remain current with CCCs
transfer credit evaluation procedures and processes, TES database
functions, and other training relating to the Office of the
Registrar.
Complies with FERPA/ADA and other applicable laws pertaining to
academic records.
Performs all of the duties of a Registrar Support Assistant
I.
QUALIFICATIONS
- High School diploma or equivalent (such as HiSET or GED) and
some college required. An Associate degree from an accredited
college or university preferred
- Three years of experience in a college environment required,
preferably in a Student Services department, e.g. Admissions,
Advising, Registrar, Enrollment
- Experience in transfer credit evaluation work and TES strongly
preferred
- Experience using PeopleSoft Campus Solutions 9 (CS9)
preferred
- Equivalent combination of education, training, and experience
may be taken into consideration
The following generally describes, and is not inclusive of all, the
Knowledge, Skills, and Abilities required to enter the job and/or
be learned within a short period of time to successfully perform
the assigned duties
- Knowledge of operations and services provided by the Office of
the Registrar
- Strong critical thinking skills with superior attention to
detail
- Excellent customer service skills
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Strong data entry skills with emphasis on accuracy and
attention to detail
- Ability to work in a culturally diverse environment
- Ability to maintain confidentiality of student records
- Proficiency in the use of Microsoft Office (Word, Outlook,
Excel)
The salary range for this position is $55,396.55 -
$58,166.38.
Offered salary will be determined by the respective collective
bargaining agreement and applicant's education, experience,
knowledge, skills and abilities.
Benefits information is found at
https://www.ccc.edu/departments/Benefits/
Chicago residency is required for all full-time employees within
six (6) months of hire.
We are an equal opportunity and affirmative action
employer.
Thank you for your interest in City Colleges of
Chicago!