Reporting and System Support Officer

• Full-time

Job Description

• Full-time, Ongoing position at HEW Level 5.
• Hawkesbury campus with flexible working arrangements.
• Salary: $84,096 – $95,103 per annum, plus 17% Super and Leave Loading.

Use your analytics capability to strengthen procurement performance across the University.

The Opportunity

The Reporting and System Support Officer plays a central role within Procurement Services by ensuring the smooth operation, accuracy and visibility of procurement reporting and systems. Working closely with the Finance Systems team and ITDS, you will contribute to reliable data, functional workflows, efficient processes and enhanced insights that support procurement performance across the University.

In this position, you will manage day-to-day procurement system operations, troubleshoot issues, maintain catalogues and forms, and run essential reports and dashboards. You will support system testing and user acceptance activities, assist users with operational queries, and manage data needed for compliance reporting including GIPA obligations. Your analysis of procurement and system trends will help drive continuous improvement and strengthen decision-making capability within the portfolio.

Through your collaboration with colleagues across Procurement Services, Finance Systems, ITDS and business units, you will help uplift procurement capability and improve user experience. This role offers the opportunity to shape better procurement processes, enhance the quality of institutional data and contribute to the effective functioning of the University’s procurement systems.

What Success Looks Like:

• Deliver accurate dashboards and reports that monitor procurement performance, supplier spend, and operational metrics.
• Maintain a consistent and compliant reporting calendar across operational and regulatory requirements.
• Provide well­structured insights that support procurement initiatives, SRM discussions, and continuous improvement activity.
• Support audits, compliance investigations, and ad hoc reporting needs with timely, high­quality information.

Please refer to the Position Description for full details.

About You

• Demonstrated experience in data gathering, analysis, and dashboard/report development.
• Familiarity with ERP environments such as Oracle and procurement workflow platforms.
• Strong interpersonal and communication skills with the ability to build effective working relationships.
• Ability to manage competing priorities, meet deadlines, and apply sound judgement in a complex operating environment.

Benefits

We invest in the people who make our mission possible. Beyond a rewarding career, we offer a suite of benefits designed to support your physical, financial, and family wellbeing:

• Fitness Passport: Access hundreds of gyms and pools across the state.
• Onsite Childcare: Convenient facilities with exclusive staff discounts and salary packaging options.
• Financial Benefits: Salary sacrifice options for onsite parking and novated motor vehicle leasing,
• Holistic Support: Free Employee Assistance Program (EAP) along with discounted retail and private health cover.

Application Details

• Position Enquiries: Direct to Jill Camilleri, Senior Manager, Procurement, Governance and Sustainability via [email protected]. REF716N. 
• Closing Date: 11:59pm, Monday 2 March 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered.

Belonging at Western

We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact [email protected].

About Western

This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.