"Research Systems Engineer"

Job Summary

The Research Cyberinfrastructure group at the University of Wisconsin-Madison, Division of Information Technology is hiring a Research Systems Engineer. The Research Systems Engineer will administer enterprise-wide applications for data movement, data management, and data sharing across the University’s distributed research infrastructure. In this role, you will be technical and operational lead for UW-Madison’s Globus service, which connects research data, storage, and computing resources across the University and enables secure sharing of data between internal and external research collaborators. You will design, develop, test, and maintain API automations for server management and large scale provisioning of storage gateways and collections that are integrated with multiple enterprise systems, including Campus Active Directory, ResearchDrive, Research Object Storage, as well as UW-Madison’s Azure, AWS, GCP, OneDrive, and Google Workspace tenants. You will consult with research groups to help them leverage this infrastructure to meet their data transfer and automation needs. You will become an expert at creating and advising researchers on low friction, automated paths for data movement. You will partner with groups in central and distributed IT, research computing centers, and the Libraries to identify best practices for automated data workflows, data-sharing, and data management. Your work will provide key elements of research computing infrastructure that support the University’s RISE (Research Innovation and Scholarly Excellence) initiative.

This position is eligible for any of the following: 100% remote work; partial remote work; or fully on-site. Remote work requires an approved flexible work arrangement (FWA), which is reviewed and approved annually. An FWA requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.

The Division of Information Technology (DoIT) is an exciting and dynamic work environment grounded in organizational principles that include family and personal life/work balance; an inclusive, respectful, and supportive work environment; professional development opportunities; innovation; and alignment with the campus's teaching, learning, and research missions. DoIT provides core IT infrastructure services to the university, develops and implements services for the university and in some cases, for the Universities of Wisconsin, plays a major role in managing the state-wide higher education network and regional networks.

This position is part of the Wisconsin Research, Innovation and Scholarly Excellence (RISE) Initiative. Through accelerated and strategic faculty hiring, research infrastructure enhancement, interdisciplinary collaboration, and increased student and educational opportunities, RISE addresses complex societal challenges of importance to the state, nation and world. Building on UW–Madison’s strengths, RISE expands the University’s successful track record of connecting with communities and industry on collaborative solutions.

Over the next three academic years, UW–Madison will substantially increase current hiring levels, bringing 150 new RISE faculty to campus. Candidates hired through RISE will join a community of scholars working across disciplines, schools and colleges on research, teaching and outreach endeavors. The community will engage regularly in venues such as seminar series and colloquia to share ongoing projects and identify opportunities to work together. The University will support the community, facilitating access to research infrastructure, and funding to support broad and rich collaboration.

Further information regarding RISE can be found at: https://rise.wisc.edu/.

Key Job Responsibilities

• Develops, programs, and/or deploys automation workflows for deployment, configuration, and/or monitoring of systems/services
• Manages, maintains, selects, and develops automation tools and infrastructure, including security configurations
• Analyzes requirements and communicates and coordinates with staff and internal stakeholders related to the system and/or project
• Participate in interdisciplinary and collaborative efforts with other departments, schools and colleges
• Maintains infrastructure for research systems
• Provides support, documentation, training and expert guidance to research groups
• Serves as a subject matter expert to internal stakeholders, providing guidance and training to staff
• Performs integration, migration, configuration, and security of existing applications and services into automated infrastructures
• Serves as technical lead for one or more aspects of the system

Department

Division of Information Technology, CTO Office, Research Cyberinfrastructure

The Office of the Chief Technology Officer supports the university in working toward a more flexible, cohesive and agile IT infrastructure to reduce complexity and modernize existing systems.

The Research Cyberinfrastructure unit, within the Division of Information Technology, is a group of IT professionals that provides services and support to researchers for their data, computing, data science, and AI-based work. Our mission is to provide a robust, secure, and evolving infrastructure that enables the work of researchers in all disciplines and aligns with UW–Madison’s research mission and strategic priorities. To do this, we partner extensively with groups in central and distributed IT, research computing centers, the Data Science Institute, and the Libraries. We focus on providing high quality, reliable services while continuously exploring and learning new technologies that will become transformative for research.

Compensation

Starting salary will be based on experience and qualifications. Well qualified applicants can anticipate to earn between $115,000 - $135,000, with final salary based on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).

Required Qualifications

• Professional experience supporting and administering Linux web applications
• Professional experience scripting, automating, and documenting workflows using command line and REST APIs for software integrations
• Professional experience providing IT solutions to meet the needs of users with a wide range of requirements as part of a cross-functional technical team delivering services to varied audiences
• Demonstrated experience using Python coding skills in a professional work environment
• Experience supporting applications using enterprise Identity Management systems such as Globus/CILogon, SAML/Shibboleth/OIDC, Active Directory/LDAP, EntraID

Preferred Qualifications

• Professional experience providing and maintaining processes for end-to-end IT service delivery and operational resilience
• Experience supporting applications for research computing workflows, data storage and transfer, such as Globus
• Knowledge of the day-to-day processes involved in research and discovery, including research workflows, data lifecycles, and grant funding cycles and requirements
• Familiarity with protocols used to access network attached storage systems, such as SMB, NFS, and Amazon S3
• Awareness of security protocols and regulatory compliance areas that impact research (i.e., NSPM-33, HIPAA, FISMA, Controlled Unclassified Information)

Education

Bachelor's Degree Preferred Minimum

How to Apply

Click on the "Apply” button to start the application process.

You will be prompted to upload the following documents:

-Resume
-Letter of Qualifications

Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.

Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.