Residence Director

Job Description Summary

The Residence Director is a full-time, live-in professional staff member appointed to a three-year limited-term position and responsible for the overall administration of one to seven residence halls. The Residence Director supervises undergraduate and graduate Resident Assistants and fosters a healthy living and learning environment through programming, counseling, facilities management, staff supervision, policy implementation, and administrative responsibilities. At the conclusion of the initial three-year term, the Residential Center may, at its discretion, offer a one-year renewal based on organizational needs, available resources, and satisfactory performance. Renewal beyond the initial term is not guaranteed, as the position is designed to provide a meaningful, time-limited professional experience without entitlement to continued employment beyond the stated term.

Bentley University offers a comprehensive and competitive benefits package (including medical, dental, and vision), ample paid time off, a tuition remission benefit, and 403(b) retirement plan with an employer contribution for eligible employees. Additionally, Bentley employees enjoy appealing benefits such as Fridays off in the summer, on- and off- campus professional development opportunities, and more. The Residence Director is a live-on position with a 1-2 bedroom, fully furnished apartment, full meal plan, comprehensive partner, and pet policies. These accommodations are provided while the Residence Director remains actively and satisfactorily employed and will conclude effective the date employment ends.

To view videos to learn more about benefits and the campus culture, please visit: https://www.bentley.edu/offices/human-resources/careers

Essential Duties

Main Duties:

• Supervise a staff of 9-19 Resident Assistants in designated buildings.
• Participate in the Resident Assistant Selection Process.
• Train and evaluate Resident Assistants.
• Plan and conduct weekly residence hall staff meetings.
• Meet with each staff member individually on a bi-weekly basis.
• Manage Residence Hall budget and administer staff programming funding.
• Serve as a BentleyPlus advisor by attending role-specific trainings, facilitating advising sessions, and sending follow-up communications to advisees.

Student Development:

• Administer Resident Assistant programming.
• Advise Residence Hall Councils.
• Act as an Administrative Hearing Officer for the Office of Student Conduct, Care and Development.
• Mediate roommate conflicts.
• Serve as an Administrator on Duty (AOD) for crisis and emergency situations during non-business and weekend hours.
• Provide academic and personal counseling to students and make referrals to other offices when appropriate.

Operations:

• Oversee the operational management of designated building(s).
• Facilitate the opening and closing of the residence halls.
• Conduct regular health and safety inspections.
• Coordinate follow-up procedure for all maintenance and housekeeping concerns/requests.
• Work with the Assistant Director of Housing Operations to ensure proper occupancy records and reports.

Department & University Relations:

• Serve on departmental and institutional committees.
• Attend department and area staff meetings, in-service training programs, and one-on-one meetings with assigned supervisor.
• Act as a liaison with faculty and appropriate offices.
• Respond to students and parents regarding Residential Life issues.
• Assist with the implementation of institutional and departmental goals and objectives.

Summer Duties:

• Coordinate specific summer projects as assigned by the Director of the Residential Center and/or Assistant Directors of the Residential Center.

Minimum Qualifications

• Master's degree in Higher Education Administration or related field (graduate residence life experience preferred) or a bachelor's degree with 1-2 years of professional residence life experience is required.
• Demonstrated commitment and understanding of student development theory.
• Effective communication skills, including cross-cultural communication skills, and experience or interest in working and programming with diverse populations.
• Experience working with specialized student populations preferred.

Work Environment

• Shares administrator on-duty functions with seven others during the academic year.
• The Residence Director is required to live in assigned housing. Frequent and significant evening, late night, and weekend hours are required.
• May need to go to the scene of student issues wherever they take place on campus. Climbing stairs and walking down hallways in Residence Halls will be required to accomplish.